Apprentice Administration and Clerical Officer

5 days ago

Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

Diagnostic imaging, formally known as Radiology, providing a comprehensive range of high quality diagnostic imaging and interventional procedures for patients across their lifetime. In 2023 the department performed over 183,000 scans. We provide outstanding Administrative support to services including:
X-ray
Mobile imagine in theatre
MRI
CT scans
Ultrasounds
DEXA
Fluroscopy
Interventional radiology
Biopsies and drainages venous
Access procedure
Medical physics
Pre-assessment clinics
Specialist consultant scan reporting

Front of house admin team provide administrative cover 7 days a week, 8am - 8pm utilising a shift system. Diagnostic Imaging has over 200 members of staff; all dedicated to exceptional patient care.

You would play a vital role in making Diagnostic imaging a great place to work. You will be working alongside colleagues who will support, nurture and empower you to be your best. The main duties covered in the role include the provision of a competent and efficient reception service.

The Radiology Department has three receptions located in Main department, MRI and Ultrasound responsible for signposting patient to the right department, correctly booking patients into the department, and performing a wide variety of administrative tasks integral to the working of the department. There is a requirement to ensure patient notes are updated and confidentiality maintained. There will also be a need to deal with medico-legal, and image transfer requests in a timely manner.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The Radiology Department operates a 24-hour service. You will be required to be flexible in relation to your base of work and will cover a variety of shifts Monday
- Sundays covering hours 8.00am-8.00pm on a rotational basis.

**Complete the required associated course**: Level 2 Customer Service Practitioner

To provide a competent and efficient reception service.

To contribute to the delivery of a timely, high quality Radiology service.

To arrange appointments (inpatient and outpatients) and utilise any cancelled appointments.

To deal with patient’s notes and ensure they are kept safely, and the confidentiality of the information contained within is maintained.

To handle any queries or telephone enquiries in an accurate and professional manner.

Where applicable/required, support and arrange retrieval of x-ray packets from storage (offsite and on site).

To process all image transfer requests received via Image Exchange Portal (IEP), IT service desk ticket system (Cherwell) or Vocera prioritising “blue light” requests.

To process all medico-legal requests in a timely manner and ensure all discs produced are appropriately encrypted.

To monitor the duty task pad (ultrasound) and relay messages in a timely accurate manner.

To allocate images to offsite reporting service.

Manage own workload by prioritising tasks accordingly in order to meet deadlines.

Carry out general administration duties e.g. filing, photocopying and scanning etc.

To be flexible and supportive of the changes within the Radiology Services

Contribute to Service Development and improvement and take an active role in Safecare activities.

Support people’s Equal Diversity and Rights.

  • Business Administrator Apprentice

    4 weeks ago

    Gateshead, United Kingdom My Learning Skills Full time

    **Business Administrator Apprentice**: **Overview**: Provide outstanding levels of customer service as the first point of contact for parents/visitors to the school, ensuring all are greeted in a friendly and welcoming manner. The post-holder will be working front-of-house in the busy school reception desk based in the main administrative office. Under the...

  • Clerical Officer

    4 weeks ago

    Gateshead, United Kingdom CCR Full time

    CCR is looking for an experienced Clerical Assistant who can work behind the scenes of the council offices. You will be able to do a wide range of tasks, from filing paperwork to answering phones and greeting visitors. Their duties may vary depending on the needs of their employer, but they’re all important cogs in the machine that keeps an office running...

  • Business Administrator Apprentice

    3 weeks ago

    Gateshead, United Kingdom My Learning Skills Full time

    **Business Administrator Apprentice**: **Overview**: Kibblesworth Academy are looking for an admin apprentice to join their team! Provide outstanding levels of customer service as the first point of contact for parents/guardians/visitors to the school, ensuring all are greeted in a friendly and welcoming manner. You will be working front of house in the busy...

  • Clerical Officer

    2 weeks ago

    Gateshead, Gateshead, United Kingdom CCR Full time

    CCR is looking for an experienced Clerical Assistant who can work behind the scenes of the council offices.You will be able to do a wide range of tasks, from filing paperwork to answering phones and greeting visitors. Their duties may vary depending on the needs of their employer, but they're all important cogs in the machine that keeps an office running...

  • Business Administrator Apprentice

    2 weeks ago

    Gateshead, Gateshead, United Kingdom My Learning Skills Full time

    Business Administrator Apprentice:Overview:Provide outstanding levels of customer service as the first point of contact for parents/visitors to the school, ensuring all are greeted in a friendly and welcoming manner. The post-holder will be working front-of-house in the busy school reception desk based in the main administrative office.Under the...

  • Administration Apprentice

    2 weeks ago

    Gateshead, Gateshead, United Kingdom FES Building Services Engineers Full time

    Our compnay are looking to employ an Administration Apprentice to join their team of office personnel. You will work within a small team to support the administration needs of all colleagues and the overall business.The role will support each of the business's functions meaning their will be a great range of variety to the role.Working hours are Monday to...

  • Business Administration Level 3 Apprentice

    4 weeks ago

    Gateshead, United Kingdom My Learning Skills Full time

    **Business Administration Level 3 Apprentice**: Business Administration Level 3 15 months **Overview**: Excellent, interesting opportunity with varied duties working in a friendly environment within Gateshead Council legal department. **Gateshead Council**: Gateshead, NE8 1HH **£219.41** ****Per Week **37 Hours** Per Week **Role and...

  • Clerical Assistant

    2 weeks ago

    Gateshead, Gateshead, United Kingdom Nineteen Recruitment Full time

    _Nineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors._- We are delighted to be working with a local authority client, recruiting on their behalf for a Clerical Assistant, a role that is available...

  • Apprentice Business Administrator

    3 weeks ago

    Gateshead, United Kingdom Northern Gas and Power Full time

    **About Northern Gas and Power**Northern Gas and Power has built one of the largest, dependable networks in the utilities sector. We provide expert and disciplined advice in procurement, energy services, and technology. We have developed the know-how to supply services across three continents, providing energy services to tens of thousands of customers who...

  • Apprentice Administration and Clerical Officer

    4 weeks ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Diagnostic imaging, formally known as Radiology, providing a comprehensive range of high quality diagnostic imaging and interventional procedures for patients across their lifetime. In 2023 the department performed over 183,000 scans. We provide outstanding Administrative support to services including: X-ray Mobile imagine in theatre MRI CT...

  • Apprentice Administration and Clerical Officer

    4 weeks ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Job summary Diagnostic imaging, formally known as Radiology, providing a comprehensive range of high quality diagnostic imaging and interventional procedures for patients across their lifetime. In 2023 the department performed over 183,000 scans. We provide outstanding Administrative support to services including: X-rayMobile imagine in theatreMRICT...

  • Clerical Assistant

    3 weeks ago

    Gateshead, United Kingdom Nineteen Recruitment Full time

    Nineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors. - We are delighted to be working with a local authority client, recruiting on their behalf for a Clerical Assistant based in Gateshead, a role...

  • Compliance and Administration Apprentice

    2 weeks ago

    Gateshead, Gateshead, United Kingdom Education Development Trust Full time

    Job title: Compliance and Administration (Apprentice) Location: Gateshead Tyne and Wear (with some flexibility for hybrid working) Salary: £23,552 per annum Job type: Full time, 18 month Fixed Term Contract, with the possibility of extension to a permanent role, undertaking a formal Level 3 Business Administration qualification Are you looking to...

  • Compliance and Administration Apprentice

    1 month ago

    Gateshead, United Kingdom Education Development Trust Full time

    Job title:  Compliance and Administration (Apprentice) Location:  Gateshead Tyne and Wear (with some flexibility for hybrid working) Salary: £23,552 per annum Job type: Full time, 18 month Fixed Term Contract, with the possibility of extension to a permanent role, undertaking a formal Level 3 Business Administration qualification Are you looking...

  • Business Administration Apprentice

    4 weeks ago

    Gateshead, United Kingdom Churchill Service Solutions Full time

    Business Administration Apprentice - Gateshead - Clean environments make people happier_ We Put People First so you can Deliver Outstanding Service We have an exciting opportunity join a large Company as an entry level Business Administration Apprentice based out of our Gateshead Office. You will support our regional operational teams gaining experience of...

  • Apprentice Administration and Clerical Officer

    2 weeks ago

    Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    Diagnostic imaging, formally known as Radiology, providing a comprehensive range of high quality diagnostic imaging and interventional procedures for patients across their lifetime. In 2023 the department performed over 183,000 scans.We provide outstanding Administrative support to services including:X-rayMobile imagine in theatreMRICT...

  • Business Administration

    6 days ago

    Gateshead, United Kingdom My Learning Skills Full time

    **Business Administration Level 3 Apprentice**: **Gateshead Council**: £ 239.76 - 37 hours per week **Working week**:Monday - Friday 0830-1700 Shifts vary We’ve got an exciting opportunity for a Business Administration Apprentice to join our brilliant team at Gateshead Council whose ambition is to deliver on the promises we make to our customers....

  • Business Administration Level 3 Apprentice

    2 weeks ago

    Gateshead, Gateshead, United Kingdom My Learning Skills Full time

    Business Administration Level 3 Apprentice:Business Administration Level monthsOverview:Kibblesworth Academy are looking for an admin apprentice to join their team Provide outstanding levels of customer service as the first point of contact for parents/guardians/visitors to the school, ensuring all are greeted in a friendly and welcoming manner. You will be...

  • Apprentice Administration and Clerical Officer

    4 weeks ago

    Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    The Radiology Department operates a 24-hour service. You will be required to be flexible in relation to your base of work and will cover a variety of shifts Monday - Sundays covering hours 8.00am-8.00pm on a rotational basis. Complete the required associated course: Level 2 Customer Service Practitioner To provide a competent and efficient reception service....

  • Apprentice Administration and Clerical Officer

    2 weeks ago

    Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

    The Radiology Department operates a 24-hour service. You will be required to be flexible in relation to your base of work and will cover a variety of shifts Monday Sundays covering hours 8.00am8.00pm on a rotational basis.Complete the required associated course:Level 2 Customer Service Practitioner To provide a competent and efficient reception service. To...