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Pudsey, United Kingdom Amberlodge Limited Full time

Join our dynamic team as a Call Center Representative, where you will play a crucial role in delivering exceptional service to our customers. We are seeking a dedicated individual with excellent communication skills and a passion for customer satisfaction.

**Duties**:

- Handle inbound customer calls professionally and courteously
- Assist customers with inquiries, orders, and issue resolution
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and provide suitable solutions
- Conduct data entry accurately and efficiently to update customer information
- Collaborate with team members to meet customer service goals

**Qualifications**:

- Strong communication skills to engage effectively with customers
- Ability to upsell products or services is desirable
- Excellent phone etiquette and customer service practices
- Capacity to prioritize tasks and meet performance targets

Pay: From £24,875.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pudsey, LS28 7QE: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/07/2024