2nd Line IT Support Engineer
1 month ago
**2nd Line IT Support Engineer - Dorking**
**IT Support - 2nd Line IT Support - Windows - Exchange - Network - Active Directory - Office 365 - Helpdesk Support - Network - Security - Server - Helpdesk**
A Technology Services Provider is looking for a 2nd Line IT Support Engineer to join their IT Team in Dorking. You will be in the office full-time during your probation, after that the role is hybrid working. The job requires you to answer inbound callsfrom clients and pick up tickets from the second line issue board; managing these tickets to closure.
**Key Skills the 2nd Line IT Support Engineer will have**:
- At least two years' 2nd line IT support experience.
- Excellent experience with Office 365 and Active Directory.
- Fully proficient with Windows Servers.
- Managed service experience would be a benefit to hit the ground running.
- Network and MS Server experience.
- Microsoft or Network certifications beneficial.
**The company as well as the starting salary will offer great work life balance,**
- Starting salary from £25,000 to £30,000 per annum
- 22 days + bank holiday,
- Maternity + Paternity leave,
- Private Medical Insurance,
- Car Salary Sacrifice,
- Cycle to work scheme,
- Healthcare plan,
- Internal training,
- Clear progression to 3rd Line level
- Hybrid working after probation period.
- Ability to gain Networking/Windows certifications (All paid by company.)
**IT Support - 2nd Line IT Support - Windows - Exchange - Network - Office 365 - Active Directory - Helpdesk Support - Network - Security - Server - Helpdesk**
**Can be commutable from surrounding areas like Reigate, Redhill, Leatherhead and Guildford
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