Accommodation Solutions Officer

2 weeks ago


London, United Kingdom iWork Recruitment Limited Full time

Contract to start on 18-02-24 until 04-05-24 with a possible extension.

**Main Purpose of the Job**

To support the Accommodation Solutions Team Managers in securing the continuous development, improvement, efficiency and success of the Temporary Accommodation and Resettlement team as a whole.

To provide housing options advice to households in temporary accommodation and promote effective move-on to other permanent housing, including intermediate rent, private rented and social housing.

The post holder will also undertake suitability of accommodation reviews and related enforcement activity, work with accommodation providers and other services to resolve complaints and tenancy support issues; and support the implementation of a programme of tenancy audits.

The post holder will assist in handling more complex suitability reviews and enforcement cases, including providing written statements to support the Client’s interests in judicial review cases or in response to other legal challenges.

**Responsibilities**

Follow policy and procedures to successfully place singles persons and families into suitable accommodation.

To make the most appropriate, equitable and cost-effective use of available resources, ensuring that all lettings comply with statutory requirements and the Client’s policies.

Undertake assessments of suitability when offering accommodation.

Organise and/or facilitate with storage of goods and removals when necessary.

Liaise with the Procurement and Contract Management Team to ensure the most suitable available property is offered to the applicant.

Complete housing benefit forms and other forms as required.

Refer households for floating support when the need for assistance is identified.

Collect medical documents from the customer to appropriately refer an applicant for a medical review.

Respond to requests for emergency transfers.

To visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability to sustain other options, including intermediate housing options and private rented accommodation.

5244691-02-24

**Salary**: £20.02 per hour

Work Location: In person



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