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Contract Supervisor

4 months ago

Aberdeen, United Kingdom ISS Facility Services Full time

**Contract Supervisor**

**Aberdeen**

Competitive salary with excellent benefits - please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed

ISS in the UK provides high quality facility services designed to maintain the fabric and appearance of buildings, ISS provides facilities management; cleaning & hygiene services; maintenance and building services; catering; security; landscaping and a wide range of other tailor-made services for customers throughout the Public and Private Sectors.

As Contract Supervisor, you will ensure the compliant delivery of the services offered by the company for North East Scotland College and support the Contract Manager with security officer and janitor welfare, driving continuous improvement and ultimately customer satisfaction.

**Key Responsibilities**_**_
- As directed by the Contract Manager, support him/her to deliver exceptional service with the aim of making us the supplier of choice
- Deputise for the Contract Manager
- Lead, motivate, provide direction and performance manage the security and janitorial staff across the NESCol portfolio to ensure the achievement of targets.
- Undertake agreed daily / weekly tasks as directed by the Contract Manager, Area Support Manager or Area Manager
- Support the Contract Manager in assisting filling gaps in roster due to short notice blow outs /changes
- Ensure 100% compliance in QIR (Quality Inspection Report) process as directed by the Contract Manager
- Undertake security officer and janitor appraisals for the portfolio in alignment with the Contract Manager
- Ensure all site training records are complete and up to date and deliver induction / refresher training as required

**Professional and personal competencies/qualifications**_**_
- Good general level of education
- 5 years + experience working in the Security Operations or associated industry
- PC literate - understanding of how to use the technology as a tool, familiar with Word & Outlook as a minimum
- Good command of the English language in spoken and written form
- Good communication skills
- Good team player and leader
- Able to command credibility and be able to influence
- Strong HR knowledge and experience

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 107509