Housekeeping Supervisor

3 weeks ago

Banbury, United Kingdom Soho House & Co. Full time

**Who We Are**

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

**Housekeeping Supervisor **- **£35,000 (Pro rata)**

**What's in it for you?**
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Financial Incentive based on House Performance (Quarterly)
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

**Soho Farmhouse...**

Surrounded by 100 acres of Oxfordshire countryside, Soho Farmhouse is a destination for food and drink, wellness and outdoor activities. Two hours' drive or a short train from London, we have 114 bedrooms, including cabins, huts and farmhouse bedrooms to stay in, a state-of-the-art gym, Cowshed Spa, an indoor and outdoor pool and cinema. We have multiple food and beverage outlets on site, The Main Barn is the central hub, serving the club menu all day. On the mezzanine, Comfy Farm has sofas and an open fire place, while Fancy Farm is a more formal setting for lunch or dinner. There is also Pen Yen for Japanese izakaya-style dishes from the robata grill, bind and sashimi, and Blake's Kitchen for fresh bread, sausage rolls and cinnamon buns. Finally, there is The Little Bell, a local favourite, for nose-to-tail cooking and natural wine.

**The Role**

We are seeking an experienced** Housekeeping Supervisor **to join our team at **Soho Farmhouse **(OX7 4JS)**.** **We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you'll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.

**Main Duties**
- To assign Housekeeping Attendants sections and prepare daily work sheets.
- To support the completion of all annual and mid-year team performance reviews.
- To assist in the selection process for new team members when necessary
- To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures.
- To, when necessary, be "hands-on" and service rooms or public areas and cover the evening housekeeper shift as required.
- To check accommodation and public areas daily, to ensure cleanliness is of the required standard
- To ensure the department has proper supplies, equipment and uniform
- To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry
- Training, scheduling, evaluating, disciplining, motivating and coaching employees
- To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken

**What we are looking for...**
- Up to 3-5 years' experience in housekeeping
- Excellent interpersonal skills and ability to build relationships (internal and external)
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team

**Expected working hours for a Housekeeping Supervisor**:

- Varying shift times across the seven days, to include working evenings, weekends, opens & closes
- Average hours 30 hours per week

**Subsidised transport rate offered from**: Chipping Norton (OX7) & Banbury (OX15 & OX16)

**Opportunities for all

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