Service & Installation Engineer

2 weeks ago


Milton Keynes, United Kingdom OP Full time

You will be working for a Milton Keynes based company as part of a team of 70 engineers.

You will be responsible for installing, servicing and repairing commercial dishwashing equipment, including under counter, pass-through and rack conveyors. You will be working with single and 3 phase equipment, so need to be electrically competent. You willneed to manage all on-site installations, diagnosis, repairs and maintenance. You will be required to diagnose errors and technical problems and determine appropriate solutions, while producing timely, detailed and accurate service reports, so you need tohave excellent written and verbal communication skills.

Proven field service experience is required along with familiarity with mobile tools and apps. You need to be reliable, tolerant and have a positive outlook and be able to see things from another's point of view.

The role is generally independent but is supported by a Regional Operations Manager and an allocation team will schedule your daily calls. However, you need to be have excellent organisational and computer skills and be able to manage your time and workunder pressure to tight deadlines. You need to be able to manage the demands of numerous tasks and have the ability to adapt quickly in a rapidly changing environment.

You will be provided with a company van (with reasonable private use) fuel card, laptop and mobile phone.

Core hours are 40 hours per week (door to door) Monday to Friday + 12 Saturdays and 4 Sundays per calendar year, based on a rota.

This is a customer facing job in a very demanding industry where we are striving to deliver 'Best in Class' service. We deal with some of the leading restaurants in the UK as well as casual dining chains, hotels, hospitals, government buildings and offices.Direct experience in the warewash and/or catering industry would be highly desirable.

We are looking to continuously improve and strengthen customer service, so you need to have high standards of customer engagement.

£32,500 - 37,100 pa DOE

33 days annual holiday, including bank holidays.

Pension & Life Insurance



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