Food and Beverage Supervisor

7 months ago


Ealing, United Kingdom Travelodge Full time

**What you will be doing**
- Delivering a great customer experience at every stage of our customer journey
- Welcoming our customers to the Bar Cafe
- Listening to customers, managing any requests or issues with genuine warmth and interest.
- Collaborates with managers to ensure that workforce training is completed thereby maximising sales and delivering a great customer experience
- Keeping your team and customer safe by following health and safety procedures
- Keep your line manager up to date with any problems and follow up where necessary
- Follow cash and banking procedures
- Preparing food and drinks, taking care that every meal is served to brand standards
- Maintain a clean and hygienic kitchen area
- Carry out stock rotation procedures
- Promote the food and drinks offering to customers from our bar-café menu and up sell products for each order
- Pre-empt problems before they arise and resolve promptly when they do

Minimum experience and qualifications:

- Food and beverage background
- Previous manager or supervisor experience
- Be confident in driving sales and upselling offers and products
- Knowledge of hosting a shift
- Competent in use of systems
- Expert knowledge of stock taking procedures - desirable
- Competent in managing stock levels across the department - desirable

**What you can expect from us**

**Culture**

At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built in to everything we do. Every day is different here and you definitely see life We want you to bring your personality to work and we love our diversity

**Reward and recognition**

You can expect to enjoy room and food discounts and friends and family rates. We are committed to recognising a job well done and commitment to quality is rewarded.

**Career and development**

We have transparent career paths at Travelodge and you get to choose how far and how fast you want to go. Our Aspire Programme recognises everyone is different. If you want to study for a Diploma in Hospitality Aspire - Discoverer is for you. If you want to develop towards managing your own hotel, Aspire Traveller is a structured training and development programme. You will also be supported to achieve your Diploma in Team Leading during your training if you opt to join Aspire - Traveller.



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