Senior Programming

Summary Are you creative and dynamic with a proven track-record in delivering visitor experience excellence?

Are you excited by innovation and bringing others with you on that journey?

If so, we’d love you to lead our Visitor Experience and Programming work at Belton House in Lincolnshire.

What it's like to work here The Visitor Operations Team works closely with colleagues across the property, particularly in the areas of conservation and curatorship, to shape the quality and content of our visitor offer.

With mansion house, formal gardens, pleasure grounds, ancient deer park, and the National Trust’s largest outdoor adventure playground, Belton holds wide appeal and attracts a diverse audience with varied interests.

Belton House is a large seventeenth century estate on the outskirts of Grantham, a busy Lincolnshire market town. Last year we welcomed over 400,000 visitors and have ambitions to grow those numbers through the development of our visitor offer and infrastructure.

Click here for more information about this location

What you'll be doing Reporting to the Visitor Operations and Experience Manager, you’ll be part of a small and dedicated team. You’ll work in partnership with our community and in collaboration with your colleagues to deliver results.

You’ll lead for the delivery of an innovative visitor programme shaped by audience insights as well as cultural, community, curatorial and environmental factors. You’ll proactively encourage partnership working to ensure our work is informed and supportedthrough knowledge, excellence, and sustainability.

You'll champion our Everyone Welcome strategy, demonstrating inclusive leadership, while working to diversify our audience.

You’ll be responsible for the operational day-to-day visitor experience as well as long-term planning. You’ll support the wider team on project work as it pertains to the visitor offer and the delivery of the property business plan.

Who we're looking for We'd love to hear from you, if you have:

- Experience delivering creative and inclusive people engagement activities within the arts, culture, heritage, natural environment, sports, or visitor attraction sector
- Experience of collaborative working with community, learning, arts, or funding partners
- The ability to work independently as well as with a team, contributing to a positive, inclusive, and productive place for staff and volunteers
- An understanding of an audience-led approach, with the ability to evaluate and use insights to develop an offer or event
- Experience of delivery in daily operations as well as long term strategic planning
- Great people and communication skills, establishing positive relationships with both external and internal stakeholders

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Click here to find out more about the benefits we offer to support you.