Patient Choice Facilitator

3 weeks ago


Plymouth, United Kingdom NHS Devon Integrated Care Board Full time

An exciting opportunity has arisen for a highly motivated and enthusiastic person to join our expanding team within Devon Referral Support Service (DRSS) as a Patient Choice Facilitator.

DRSS is a referral management service which supports our patients in getting the right advice, care or treatment in a timely manner. DRSS are part of NHS Devon and provide services for a number of organisations including four main hospitals, Livewell and other community services. We receive on average 20,000 referrals per month for a population of 1.3 million people.

The operational delivery of DRSS services is a constantly changing environment that will require the post holder to be innovative, flexible and motivational. DRSS is a patient-contact centre and much of the day will be spent using the telephone system.

Please look at our 'About Devon Referral Support Service' page on myhealth-devon.nhs.uk if you would like to learn more about our service.



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