Information, Advice and Guidance Officer

5 months ago

Wakefield, United Kingdom The Progress Group Full time

**Job Title**:Information, Advice and Guidance officer

**Salary**:£24,000 - £26,000 (based on experience) Plus valuable Benefits

**Location**:Hybrid with requirement to cover Bradford, Leeds & Wakefield

**Vacancy Type**:Permanent/Full-Time or Permanent/Part-time

**Exciting Opportunity Join Our Team as an Information, Advice and Guidance officer**

**Background / Purpose of Role**: Complete Skills Solutions is seeking a dedicated Key Worker to work across of Bradford, Leeds, and Wakefield. This project aims to identify, engage, and support economically inactive residents, particularly those facing complex needs and age-related challenges, to overcome barriers and achieve positive outcomes.

**Position Description**: As a Key Worker, you will manage a caseload of participants, serving as their mentor and coach. Your role involves assessing their needs and developing tailored support packages to facilitate their entry into training, education, or employment. Experience in working with individuals with multiple and complex needs is essential for this role.

**Key Responsibilities**:

- Manage a personal caseload of participants, acting as their single point of contact, mentor, and coach.
- Build positive relationships with service users and work autonomously as well as part of a team.
- Evaluate strengths and needs of participants and create effective, strength-based action plans.
- Provide one-to-one support to participants, collaborating with statutory and non-statutory agencies.
- Utilize knowledge of careers advice and benefits to support participants.
- Demonstrate excellent communication skills, both written and verbal, and strong problem-solving abilities.
- Utilize experience in supported housing or support services, understanding housing management aspects.
- Demonstrate flexibility to work across various locations in West Yorkshire, holding a full valid driving license and access to a vehicle for work.
- Experience managing a personal caseload of participants.
- Ability to build positive relationships and work autonomously or as part of a team.
- Strong communication skills and problem-solving abilities.
- Experience in providing one-to-one support to participants.
- Working knowledge of careers advice and benefits.
- Experience in supported housing or support services.
- Flexibility to work across West Yorkshire with a valid driving license and access to a vehicle.

**Why Join Us**:

- Make a meaningful impact on the lives of economically inactive residents in West Yorkshire.
- Join a dynamic and supportive team dedicated to empowering individuals and communities.
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Be part of a forward-thinking organization committed to delivering high-quality support and guidance.

Here at Progress Group, we are passionate about developing our staff as well as our students. Throughout your time with us, you will be fully supported with a range of CPD, career progression and in house training, which includes paid qualifications. This goes alongside numerous other benefits such as a pension scheme and parental leave.

**Elevate Your Work Experience with Our Outstanding Benefits Package**

At Progress Schools, we believe in recognising and rewarding the exceptional contributions of our team members. Our benefits go beyond the ordinary, ensuring you thrive both personally and professionally. Here's a glimpse of what we offer:
**Recognition Awards**: Be celebrated for your hard work Our values-based Monthly, Quarterly, and Annual Recognition Awards honour your dedication and commitment to our shared success.

**Referral Bonanza**: Love where you work? Refer top talent to join our family and receive a fantastic £500 Referral Bonus

**Professional Growth**:Invest in your future with our support for professional qualifications, especially for apprentices, and covered paid membership fees.

**Financial Security**: Rest easy with our Death in Service Insurance, providing four times your salary to your loved ones.

**Family-Friendly Policies**: Experience peace of mind with our Enhanced Maternity/Paternity Leave after a required length of service.

**Exclusive Discounts**: Indulge in the MiRewards benefits platform, offering enticing shopping discounts, fuel cards, and more

**Health and Wellness Support**: Take care of yourself with access to Medicash, covering costs for eye tests, optical, dental, prescriptions, and holistic treatments, totaling an impressive £900 annually.

**Commute in Style**:Join our Cycle to Work Scheme and enjoy a healthier commute while saving on costs.

**Supportive Environment**: Experience the power of our Enhanced Employee Assistance Programme, not just for you but also for your immediate family.

**Group Connection**: Stay connected with our annual Group conference and an insightful review of our comprehensive benefits.
- We're not just offering a job - we're offering a holistic work e

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