Homeless Assistance Officer

4 weeks ago


Wakefield, Wakefield, United Kingdom Reed Full time
Homeless Officers Wanted for Wakefield Council

We are seeking two experienced Homeless Officers to join our team at Wakefield Council. This is a fantastic opportunity to make a real difference in the lives of vulnerable individuals and families.

Key Responsibilities:
  • Work as part of a duty team to assess the needs of homeless individuals and provide guidance on available options.
  • Conduct thorough assessments to determine eligibility for homeless assistance and provide advice on preventing or delaying homelessness.
  • Develop and maintain relationships with local stakeholders, including housing providers and voluntary organizations, to secure accommodation for applicants.
  • Manage a caseload of homeless applications, ensuring timely and effective decision-making.
  • Provide excellent customer service, ensuring that service users are fully informed and supported throughout the process.
Requirements:
  • Recent experience working as a Homeless Officer in a local authority or housing association.
  • Strong IT skills, with proficiency in Microsoft Office and internal council systems.
  • Full UK driving license and access to a vehicle.
  • Valid Enhanced DBS on the update service.

We are looking for individuals who are passionate about making a difference in the lives of others. If you have a strong commitment to delivering excellent customer service and a proven track record in homeless support, we would love to hear from you.



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