Pla/3365 - Travel Advisor

3 weeks ago

Plymouth, United Kingdom Plymouth City Council Full time

**Salary**:£24,702. £27,334

**Posted**:13/03/2024

**Closing date**:07/04/2024

**Closing time**:23:59

N359 Travel Advisor - Role Profile

Following a successful bid to Government, Plymouth City Council is one of eleven local authorities across England currently participating in a pilot scheme funded from the Active Travel Social Prescribing Fund. Our success has created an exciting opportunity within our Sustainable Transport Team for a committed and enthusiastic person to join us as a Travel Advisor.

The Travel Advisor will join our Sustainable Transport department as a member of our Plymotion team to help deliver our Social Prescribing pilot project whereby GPs, nurses and other primary care professionals can refer people to a range of local, non-clinical services to support their health and wellbeing. Now in year two of three, and building on the success of our well-established Plymotion programme, this role will entail providing one to one support to people at their homes and at events, through giving Personalised Travel Planning (PTP) advice and providing incentives to help people get out and about to improve their physical and mental wellbeing, and reduce social isolation, while helping Plymouth to become a more sustainable city. A key element of the duties of post holders will be offering support to clients who have been referred through the Social Prescribing pathway, as well as to the wider residential communities located in the more deprived parts of Plymouth.

Through the PTP residential programme, the Plymotion team will visit 12,000 homes over the next 18 months, engaging with upwards of 3,720 individuals throughout the delivery period, and working with external partners to ensure that participants in the programme have access to all the services they may need. These include adult cycle training, bike maintenance, led bike rides, led walks, and providing assistance in active travel challenges, as well as using incentives to encourage participation, all of which are being made available through specialist providers and funded through the programme.

The post provides an exciting opportunity to make a real impact on improving the quality of people’s lives, whilst at the same time helping to build a city that is greener, healthier and more resilient through encouraging more active and sustainable travel.

If you enjoy talking to people, have a passion for encouraging people to switch to more sustainable transport, and understand the importance of making it easier for people to access work, education, healthcare and leisure opportunities by sustainable transport, at the same time as improving their wellbeing, we’d love to hear from you.

The person we are looking for will have a professional approach, with excellent communication skills, be a team player, and have an ability to absorb and effectively communicate information accurately to different audiences. Good local knowledge would also be helpful.

The successful applicant will be expected to use sustainable transport when delivering PTP, and the post may require, from time to time, some weekend working.

Training on how to deliver PTP will be provided.

Additional information about the role
- The Travel Advisor will be provided with a uniform (royal blue Plymotion hoodie, polo shirts and coat)
- The role is not a sales role. Instead the team will be supporting clients that are referred to the Social Prescribing scheme, and through delivery of the PTP residential programme.
- Hours are generally 37 per week Monday to Friday. There may be occasions when staff will be expected to attend events on Saturdays, but it is not anticipated that this will exceed 6 Saturdays per year. Where staff are required to work on a Saturday they will be able to take an alternative day off in the week.
- The office base will be at Ballard House, West Hoe Road, Plymouth. There may be opportunities for working at home but these will be limited given the nature of the role.

The Disclosure & Barring Check requirement for this post is: Enhanced Children's Barred List.

For more details contact Debbie Newcombe on 01752 307868 or Sian Hartley on 01752 307096.

**Closing date:

- Sunday 07 April 2024**

As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.

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