Private Care Accounts Team Supervisor

7 months ago


Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

This is an exciting opportunity to join our growing and successful Private Care Division within Europe’s largest cancer centre and to provide the highest standards of support to our patients

This position provides a vital role in ensuring the financial pathway for private patients is effectively managed, from patient registration to guaranteeing funding for a range of medical and surgical treatment and inpatient admissions.

Demonstrate the four Trust values - Showing Kindness - Working Collaboratively -Pioneering Change - Pursuing Excellence in all that they do;
Put patients first - consider patients’ needs and wishes in all that they do;
Take pride in what they do - strive for highest standards in their own work and challenge colleagues to do the same;
Strive to be the best - in terms of patient care and teamwork;
Act with integrity - maintain the privacy and dignity of patients, work with integrity, be trustworthy and be accountable for own work; and

Respect others - patients, visitors and colleagues. Actively give and receive feedback.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

**The post holder will**:
Respond to all standard requests for estimated hospital charges for various treatments within 48 hours. To ensure that this estimate is agreed with Accounts Manager with advice sought from the Commercial Finance Manager as required (Non-standard request within 5 working days).

To ensure that the following key functions of the Private Care Coordinators are performed in a timely manner and that all relevant information is recorded on the Trust’s Digital Health Record (DHR) and Private Care billing system (Compucare) as appropriate:
Welcoming all private patients on their arrival to the department, ensuring that the patient and their relatives are dealt with in a prompt, professional manner;
Accurately recording all new private patient registration details on to the hospital’s information system;
Establishing and confirming the payment method for each private patient i.e. self-paying, insured, sponsored;
Ensuring Pre-Authorisation is received for insured and sponsored patients prior to treatment/admission commencing;



  • Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    This is an exciting opportunity to join our growing and successful Private Care Division within Europe's largest cancer centre and to provide the highest standards of support to our patients. This position provides a vital role in ensuring the financial pathway for private patients is effectively managed, from patient registration in guaranteeing funding...


  • Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    This is an exciting opportunity to join our growing and successful Private Care Division within Europe’s largest cancer centre and to provide the highest standards of support to our patients. This position provides a vital role in ensuring the financial pathway for private patients is effectively managed, from patient registration to guaranteeing funding...


  • Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    This is an exciting opportunity to join our growing and successful Private Care Division within Europe's largest cancer centre and to provide the highest standards of support to our patients. This position provides a vital role in ensuring the financial pathway for private patients is effectively managed, from patient registration in guaranteeing funding for...

  • Field Care Supervisor

    7 months ago


    Chelsea, United Kingdom Helping Hands Home Care Full time

    Location: Kensington & Chelsea **The Role**: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer...


  • Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    This is an exciting opportunity to join our growing and successful Private Care Division within Europe’s largest cancer centre and to provide the highest standards of support to our patients. The post holder will be required to work as part of the Private Care Accounts Team delivering the highest level of customer service to both patients and consultants....

  • Ward Receptionist

    12 hours ago


    Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    We are looking for a motivated individual who would enjoy working in a supportive team. You must have a passion for delivering excellent patient-focused care. Acting as the first point of contact for all patients, you will be responsible for delivering an efficient, high quality and responsive service. The successful applicant will be expected to have the...

  • Ambulatory Matron

    12 hours ago


    Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    We are seeking to appoint an exceptional Matron who will work alongside our nursing leadership team within Private Care services at the Royal Marsden Hospital, Chelsea Ambulatory areas and Cavendish Square. The successful Matron will provide effective, visible and accessible clinical leadership and operational management for the nursing staff of Private...

  • Field Care Supervisor

    4 weeks ago


    Chelsea, United Kingdom Forest Care Selection Full time

    REF 0018 - CARE QUALITY LIAISON (DOMICILIARY CARE) – CHELSEA AREA - £30-32,000 PER ANNUM + BENEFITS – GOOD RATED SPECIALIST PROVIDER Forest Care Selection are working with a well established and Good rated specialist provider of a variety of domiciliary care services. This innovative provider is seeking to appoint a Care Quality Liaison to work with the...


  • Chelsea, United Kingdom Forest Care Selection Full time

    REF 0018 - CARE QUALITY LIAISON (DOMICILIARY CARE) – CHELSEA AREA - £30-32,000 PER ANNUM + BENEFITS – GOOD RATED SPECIALIST PROVIDER Forest Care Selection are working with a well established and Good rated specialist provider of a variety of domiciliary care services. This innovative provider is seeking to appoint a Care Quality Liaison to work with the...


  • Chelsea, United Kingdom Belmond Management Full time

    The Cadogan, A Belmond Hotel is seeking a Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the Housekeeping department and ensuring that cleanliness and guest satisfaction are maintained to the highest standards. Key Responsibilities: - Supervise housekeeping staff and...


  • Chelsea, United Kingdom Caroline Baker Family Office Full time

    _**Job Title: Housekeeping Supervisor**_ - **Location: Central London**_ - **Employment type: Permanent, Full Time**_ **Driving is required**. **Responsibilities**: - _Client Interaction_: Develop and maintain a professional relationship with the client. - _Staff Management:_ Create rotas and organise shifts for household staff. - _Staff Training:_...

  • Private Medical Pa

    1 day ago


    Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe and a leader in the field of cancer care with a successful record of innovation in nursing care, pioneering new treatments and the development of anti-cancer drugs.We are seeking to recruit a full-time PA post at the hospital’s Chelsea site. The successful applicant...

  • Shift Supervisor

    6 months ago


    Chelsea, United Kingdom Venchi Full time

    **We are looking for Shift Supervisors to join the Team in our Kings Road Store.** **About us** Venchi was founded in Piedmont, Italy in 1878. We are a premium chocolate and gelato brand with 175 stores worldwide, 10 of which are in London. Our mission is to bring Italian ‘La Dolce Vita’, to the world. Venchi UK is run by our London based...

  • Weekend Housekeeper

    8 months ago


    Chelsea, United Kingdom Eden Private Staff Full time

    **Weekend position for an experienced and top-notch housekeeper to join a home in the heart of Chelsea**: **General duties**: - Undertaking all daily housekeeping duties to a high standard - Undertaking deep cleaning duties - Laundry and ironing - Washing and changing linens - Wardrobe management - Care of special surfaces and delicate fabrics - Taking...

  • Bar Supervisor

    3 days ago


    Chelsea, United Kingdom Chelsea Arts Club Ltd Full time

    We are looking for a bar supervisor who can confidently deliver an exceptional service and engage with our members and their guests in a relaxed environment. Being an Arts Club we are a little quirky - but that only ads to the charm of the job. You will have have experience working in a busy bar environment, be reliable and friendly. **Benefits**: -...

  • Care Assistant

    7 months ago


    Chelsea, United Kingdom Care UK Full time

    Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant. **The Role** - Helping residents to remain as active and independent as possible - Support residents with personal care and mealtimes - Helping identify...

  • Field Care Supervisor

    2 months ago


    Chelsea, United Kingdom CV-Library Full time

    REF 0018 - CARE QUALITY LIAISON (DOMICILIARY CARE) – CHELSEA AREA - £30-32,000 PER ANNUM + BENEFITS – GOOD RATED SPECIALIST PROVIDER Forest Care Selection are working with a well established and Good rated specialist provider of a variety of domiciliary care services. This innovative provider is seeking to appoint a Care Quality Liaison...

  • Retail Supervisor

    7 months ago


    Chelsea, United Kingdom Rely Recruitment Full time

    Retail Supervisor Premium Retail London, Mayfair area £26,715 (£13.70 per hour) As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST...

  • Leon Supervisor

    6 months ago


    Chelsea, United Kingdom EG Group Full time

    **Role**:LEON Supervisor **Location**:Chelsea, SW3 4NB **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.80 per hour **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:LEON Restaurants We are looking for a dedicated Supervisor / Shift Leader who can lead, inspire and motivate a team to join our welcoming LEON...

  • Leon Supervisor

    6 months ago


    Chelsea, United Kingdom LEON Restaurants Full time

    **Role**: LEON Supervisor **Location**: Chelsea, SW3 4NB **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.80 per hour **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: LEON Restaurants We are looking for a dedicated Supervisor / Shift Leader who can lead, inspire and motivate a team to join our welcoming LEON...