E Learning Administrator

3 weeks ago


London, United Kingdom Gordon Yates Full time

**E learning Administration Assistant**

We are currently recruiting for an
**eLearning Administration Assistant** to start immediately on a temp basis for 3 months Paying £16.21 an hour

**Hybrid working - Based in Tower Hill**

**WHO WILL YOU BE WORKING FOR?**
Our client is an established non-profit Healthcare organisation.

The eLearning Administrator provides administrative support to the eLearning team, acts as the key point of contact for all eLearning customers and leads on eLearning’s marketing activities.

**WHAT WILL YOU BE DOING?**
- Manage the busy eLearning and Trainees Online mailboxes and calls, responding to queries in a professional and timely manner.
- Process card payments for individual users unable to subscribe online.
- Support and efficiently handle queries escalated to the eLearning team around other eLearning projects, liaising with other College departments as necessary.
- Liaise with external stakeholders (D2L BrightSpace) regarding any troubleshooting issues relating to the LMS in order to reach a timely resolution
- Prepare monthly data usage reports and other related reports as required for the team.
- Provide customer-oriented administrative support service for the team.
- Enhance eLearning’s social media offering and following.
- Lead on targeted marketing campaigns to increase subscription numbers, particularly around large institutions.
- Contribute to preparation and presentation at Advisory Board meetings, assisting the eLearning Editorial Coordinator as required.
- Process and maintain accurate financial records regarding invoices, expenses and refunds and liaise with the Finance department where necessary.
- **ABOUT YOU**

Experience of sales and marketing in an eLearning or similar environment
- Creative design skills with an eye for detail
- Ability to work under pressure, meet deadlines and ability to prioritise own workload
- Social media experience
- Ability to work under pressure, meet deadlines and ability to prioritise own workload

**HOW DO I APPLY?



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