Underwriting Assistant
1 month ago
Job Title Underwriting Assistant
Department Underwriting
Reports to Chief Underwriting Officer
Location London
Who We Are
We're Policy Expert, a home and motor insurance provider and we're on a mission to shake up the personal insurance industry. We feel that insurers have under-served customers for too long with confusing policies, expensive renewals and frustrating claims processes. It is time to put customers first
Since we formed in 2011, we've been using breakthrough thinking and proprietary tech to provide insurance that's clear, fair and great value. And people like what we do. So much so that we now have well over one million customers, driven by our double-digit growth. We also take great pride in having been the UK's No.1-rated home insurance provider for 9 years.
We have big aspirations. Our 'North Star' is 'To be the most successful insurance disruptor people want to stay with for life'. As we grow, we plan on continuing to challenge the norms of an insurance industry whose reputation for customer trust is low, where switching between providers is high and insurance cover is often seen as a costly 'grudge purchase'.
We aim to build longer and deeper relationships with our customers and to help them see insurance as being a help, not a hindrance.
The role and what you'll be doing
In this role, your primary focus is to assist in shaping the risk selection appetite and criteria for all PE products, encompassing both core offerings and ancillary products.
A key facet of your responsibilities involves providing crucial support in meeting day-to-day SLA requirements, particularly concerning internal referrals related to complaints, customer service issues, and claims.
Operating within the dimensions of new and renewal business, you play a vital role in fostering collaborative relationships with key teams, including the Pricing team for aligning risk strategies, the Product Management team for incorporating market insights, the Counter Fraud team for integrating fraud detection measures, the Compliance Department for ensuring regulatory compliance, and the Operational/Customer Service team for addressing daily SLA requirements. This comprehensive engagement ensures a cohesive and effective risk selection process across the entire spectrum of PE products, ultimately contributing to the company's overarching success.
What we are looking for
Min 2 years' experience in technical underwriting personal lines GI products including at individual risk level.
Some understanding of personal lines markets, risk trends, and products
Communication/influencing
Team player but possess the initiative to work alone on projects as required
Excellent numeracy & literacy skills
What we offer
We want everyone to feel valued and rewarded in their work. We therefore offer all employees:
Private medical cover with Vitality
Dental Insurance
Hybrid working
Training and education through LinkedIn learning and Plurasight
Travel season ticket loan
Social events through the year
Access to selected London O2 events and use of a Private Lounge.
Employee Wellbeing Programme
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