Spa Concierge

3 weeks ago


London, United Kingdom Mandarin Oriental Hotel Group Full time

**Position**: Spa Concierge (Full time #534154)

**Property / Office**: Mandarin Oriental Hyde Park, London

**Location**: London, United Kingdom

**Spa Concierge**

**A sense of serenity, an aura of expertise: we’re looking for people who care deeply about wellness to create the right atmosphere in our spa.**

Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants.

It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests.

It’s also a world that’s been reinvented and reimagined to move with the times. With a heart of London’s heritage and an eye to the future, we use our own sense of history to set new standards - through kind, passionate and generous service.

**We need a Spa Concierge to keep our spa flowing smoothly. **As one of our hotel’s greatest assets, we’re looking for passionate people to maintain the sense of health and hush in our spa. First and foremost, we’re looking for a Spa Concierge with a great deal of spa knowledge - people who can recommend our premium products. In return, you can expect to learn what makes a perfect pedicure from Bastien Gonzalez himself, or the essentials of Chinese medicine according to Professor Ke.

As one of the only Forbes five-star spas in London, and with a vast treatment menu, it’s the perfect place to widen your understanding of health and beauty.

**About the role**
- To be responsible for, but not limited to booking all Spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner.
- To ensure a warm friendly welcome to all guests at all times. Greets all guests upon their arrival, gives new guests tours of property and offer return guests “re-orientations”.
- To have a thorough understanding of all retail sales items sold in the Spa Boutique and all Mandarin Oriental treatments and packages offered in the Spa
- Identify and report defects throughout the Spa; notify maintenance team and report on HotSos immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Proactively greet, interact, and assist guests in a professional manner.
- To have good telephone skills and have the ability to courteously interact and answer all Spa & Wellness and hotel related questions with guests.

**Eligibility**:
**Advertised**: 07 Mar 2023 GMT Standard Time
**Applications close**:


  • Concierge

    2 days ago


    London, United Kingdom GLL Full time

    GLL is looking for a Concierge at Phoenix Fitness Centre and Janet Adegoke Swimming Pool. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Concierge, you'll enjoy making a difference to every person who walks through our...

  • Door Person

    1 day ago


    London, United Kingdom InterContinental London - The O2 Full time

    **We treat our team like family and our guest like royalty!** At the **InterContinental London - The O2**, we are passionate about exploration and discovery. Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river...

  • Door Person

    1 day ago


    London, United Kingdom InterContinental London - The O2 Full time

    **We treat our team like family and our guest like royalty!** At the **InterContinental London - The O2**, we are passionate about exploration and discovery. Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river...

  • Concierge

    13 hours ago


    London, United Kingdom GLL Full time

    GLL is looking for a Part Time Concierge at Lee Valley VeloPark in Stratford. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • London, United Kingdom Rooms Front of House Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Operations Manager

    9 hours ago


    London, United Kingdom Third Space Soho Full time

    Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life. We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job,...

  • Contract Community

    5 days ago


    London, United Kingdom Love Recruitment Ltd Full time

    Bromley area with the ability to travel to North London & Essex £This is an incredibly exciting growing Leisure Management business. You need to be experienced in getting the local community active! In this role you will work closely with the teams across the contract, whilst maintaining effective and strong relationships with all key stakeholders. This is...

  • Doorperson

    13 hours ago


    London, United Kingdom SOFITEL Full time

    **Company Description** Do what you love, care for the world, dare to challenge the status quo! **#BELIMITLESS** **Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can...

  • Wedding Concierge

    1 week ago


    London, United Kingdom Accor Hotels Full time

    __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time __vacancyopjusttionswidget.opt-Job Type__ Permanent __vacancyopjusttionswidget.opt-Brands__ SWISSOTEL __vacancyopjusttionswidget.opt-Job Category__ Sales & Marketing __jobinformationwidget.freetext.LocationText____jobinformationwidget.freetext.ExternalReference__ Swissôtel Nankai, Osaka is a deluxe...

  • Receptionist

    2 days ago


    London, United Kingdom The Langham, London Full time

    Job Description We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Receptionist.  As a Receptionist, your key duties and responsibilities will be: To meet and greet guests as they arrive at the hotel Perform a check-in and check-out procedure Perform the...

  • Night Manager

    1 day ago


    London, United Kingdom Courthouse Shoreditch Full time

    The Courthouse Hotel Shoreditch is a 5-star property that combines the grandeur of a Grade2 listed Baroque style building with laid-back personalized service, forming the perfect alchemy. We are located in the centre of Shoreditch, famed for its buzzing nightlife and eccentric charm. Our facilities consist of 128 guest rooms and suites, a unique restaurant...

  • Night Manager

    2 hours ago


    London, United Kingdom Courthouse Shoreditch Full time

    The Courthouse Hotel Shoreditch is a 5-star property that combines the grandeur of a Grade2 listed Baroque style building with laid-back personalized service, forming the perfect alchemy. We are located in the centre of Shoreditch, famed for its buzzing nightlife and eccentric charm. Our facilities consist of 128 guest rooms and suites, a unique restaurant...


  • London, United Kingdom Rendall & Rittner Full time

    Join Rendall & Rittner as an Estate Manager! Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Estate Manager. This is an incredible career opportunity with a fantastic package. Position: Estate Manager Working Hours: Monday to Friday 0830 - 1700 (occasionally required to work out of hours as per...


  • London, United Kingdom RENDALL & RITTNER LIMITED Full time

    Join Rendall & Rittner as an Estate Manager! Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Estate Manager. This is an incredible career opportunity with a fantastic package. Position: Estate Manager Working Hours: Monday to Friday 0830 - 1700 (occasionally required to work out of hours as...

  • Store Manager M/W

    1 week ago


    London, United Kingdom Accor Hotels Full time

    Le Royal Monceau - Raffles Paris, Paris, FR Raffles Hotels & Resorts est un groupe hôtelier international de luxe offrant des choix de destinations inspirantes. Chaque hôtel du groupe se distingue par sa propre personnalité et par le respect d’un service d’excellence auprès de nos clients. Notre but premier est d’attirer et de garder nos...

  • Store Manager

    1 week ago


    London, United Kingdom Accor Hotels Full time

    Le Royal Monceau - Raffles Paris, Paris, FR Raffles Hotels & Resorts est un groupe hôtelier international de luxe offrant des choix de destinations inspirantes. Chaque hôtel du groupe se distingue par sa propre personnalité et par le respect d’un service d’excellence auprès de nos clients. Notre but premier est d’attirer et de garder nos...