Quality Support Officer
3 weeks ago
Quality Support Officer, Commissioning Team, Permanent
Southend are looking to appoint a permanent and full time Quality Support Officer.
This position will support the Quality Improvement Officer to help improve the quality of care experienced by residents of Southend. A key part of that role is to inspect services and develop and implement quality improvement plans that enable providers toimprove services.
Working closely with service providers and the people who use support and their friends and families, the role will focus on the co-evaluation of services. You will be required to support the inspection of services and implement quality improvement plans thatenable providers to improve services.
You will need to have extensive experience in administration to support the team in making positive changes within the city. You will be required to support the inspection of services and record the results of the inspections. You will assess and reconcilequality information to identify opportunities for improvement as well as contribute to the collective team working at all levels in the council and the wider health and care system.
You will be contributing to the collective commissioning team working at all levels in the council and the wider health and care system.
Working alongside team members to share work equally you will support members of the brokerage team/contracts team and the broader commissioning department to help work towards Southend's 2050 vision.
The council are pleased to offer working from home opportunities for this role, however you must have a willingness to travel within the city and occasionally outside of the area to help undertake quality audits.
What you'll need to succeed
To be successful in this position, you must have advanced administration skills. Previous experience of working within social care would be an advantage but not essential as training is provided. You will need to have strong written and verbal communicationskills, excellent interpersonal and engagement skills and knowledge of current social care policy and legislation would be beneficial.
What you'll get in return
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