Account Planner

2 weeks ago

London, United Kingdom JCDecaux Full time

The role

The Agency Airport team is focused on maintaining and evolving effective relationships with our Agency clients

You will be responsible for supporting the team in all aspects of sales activity to help build professional and positive relationships with our clients.

What you'll be doing...

What you'll be doing
- Support the team in booking campaigns onto the system, pulling together all the contract headers for all bookings and booking professional photography.
- Weekly upkeep of Renewals Tracker and handling telephone enquiries, providing phenomenal customer service.
- Administration of Temporary Airport Passes and conducting site inspection tours.
- Helping to produce presentations (PowerPoint) and provide after sales care.
- Ensure CRM is used daily to manage appointments and communications and develop strong working knowledge to use and maintain any tailored company database systems.
- Take charge of corporate entertainment plans and work within strict time limits to option advertising space.
- Work closely with others to ensure smooth running of campaigns.
- Build a knowledge of JCDecaux products and services and their benefits

A little bit about you...

What you'll bring
- Confident communication and presentation skills.
- Ability to build and maintain productive working relationships.
- A self-starter able to prioritise to achieve goals and maintain client expectations.
- The ability to use your initiative and a confident approach to decision making.
- Strong numeracy skills with outstanding attention to detail.
- Fully conversant with Microsoft packages with intermediate ability in Excel.
- Previous experience using CRM systems to input data and produce reports would be an advantage.
- Track record of performing as a key contributor within successful teams.

A little bit more about us...
- We believe in building a diverse and inclusive culture and positive employee experience.
- We are One Team, more than just ourselves.
- We are customer first, we understand, and help solve our customers’ problems.
- We Test & Learn, we are empowered to learn and grow, unafraid of change.
- We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.

Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

About our recruitment process.

1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.

4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.

5. You’ll begin your journey with us, were excited to support and develop you throughout you career.

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