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Support Worker

4 months ago

Bangor, United Kingdom Nacro Full time

Support Worker

Support Worker - Gwynedd

Job type
- Permanent/Full time

Salary
- £21,673 per annum

Hours
- 40 hours per week (plus 5 hours paid lunch breaks)

Location
- Bangor/Home

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

We provide practical help and personalised support through our education, housing, justice and health and wellbeing services. We work closely with people to help them build independence and to move forward to a better future. We’re compassionate and strong, determined and flexible. And we never give up on people.

Nacro are looking to recruit a dynamic individual to work as part of our Gwynedd supported housing service To provide housing related support to vulnerable individuals with a history of offending together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence.

Duties & Responsibilities include but are not limited to:

- Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed and updated regularly and in line with contract requirements.
- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned
- Empower and motivate service users to Identify and achieve desired outcomes. Actively engage with service users in decisions that affect them.
- Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure.
- Ensure that routine property maintenance and damage is reported promptly to maintenance staff.
- Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information.
- Experience of working with vulnerable people
- Experience of support planning and a good understanding of the needs of people that are at risk of becoming homeless
- Experience of Welfare Rights and Welfare Benefits is desired
- The ability to communicate in Welsh is desirable
- A driving license and access to your own vehicle is essential.
- DBS check required

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£21,673.00 per year

**Benefits**:

- Company pension

Day range:

- Monday to Friday

Shift:

- Day shift

Ability to commute/relocate:

- Bangor: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Home care: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: RD2142