Receptionist

4 weeks ago


Newcastle upon Tyne, United Kingdom LANE END SURGERY Full time

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all the items in the following list. Duties may be varied from time to time under the direction of the reception or practice manager, dependent on current and evolving practice workload and staffing levels: Maintaining and monitoring the practice appointments system Processing in person and telephone requests for appointments and home visits, and ensuring callers are directed to the appropriate healthcare professional. Processing and distributing incoming and outgoing mail. Taking messages and passing on information Processing repeat prescription requests in accordance with practice guidelines.

Responding to requests from patients, other team members and associated healthcare agencies and providers Providing clerical assistance to practice staff as required from time to time, including data processing and scanning.



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