Visitor Services Assistant

6 months ago


Ellon, United Kingdom The National Trust for Scotland Full time

To maximise visitor enjoyment by providing an efficient and accurate service, and high standards in housekeeping based on the needs of the property.

**PITMEDDEN GARDEN**

Pitmedden Garden is a popular visitor attraction for tourists and locals alike.

**KEY RESPONSIBILITIES & ACCOUNTABILITIES**

The Housekeeper is responsible for a wide variety of housekeeping duties in connection with the well-being and care of the holiday accommodation and visitor facilities at Pitmedden Garden (as per the Trust’s Housekeeping Procedures Manual), including the following:

- Maintain stock-levels of housekeeping consumables and janitorial supplies.
- Routinely clean and look after the holiday accommodation and will involve but is not limited to:

- vacuuming, sweeping, mopping, polishing of floors
- dusting/polishing of surfaces and fittings such as furniture, ornaments, panelling, stairs, and doors
- dusting/wiping of sills, skirtings, door, and window frames
- cleaning of windows
- cleaning of lavatories, sinks, etc
- changing of bed linen and towels, and making of beds
- cleaning of bathroom/toilet areas and fittings
- cleaning of kitchen areas and equipment
- checking functionality of lighting, heating, TV/radio etc
- replenishing of welcome/hospitality trays, and consumables
- cleaning and providing clean laundry for each occupancy
- disposal of general household waste
- Monitor the condition of furniture - reporting any loss or damage to the Visitor Services Manager
- Ensure Safe Systems of Work is implemented effectively within function and with external contractors.
- Deliver excellent customer.
- Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, and considered use of transport.

**Job Type**: Temporary contract

**Salary**: £22,672.00 per year

Work Location: In person



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