Visitor Services Assistant
6 months ago
To maximise visitor enjoyment by providing an efficient and accurate service, and high standards in housekeeping based on the needs of the property.
**PITMEDDEN GARDEN**
Pitmedden Garden is a popular visitor attraction for tourists and locals alike.
**KEY RESPONSIBILITIES & ACCOUNTABILITIES**
The Housekeeper is responsible for a wide variety of housekeeping duties in connection with the well-being and care of the holiday accommodation and visitor facilities at Pitmedden Garden (as per the Trust’s Housekeeping Procedures Manual), including the following:
- Maintain stock-levels of housekeeping consumables and janitorial supplies.
- Routinely clean and look after the holiday accommodation and will involve but is not limited to:
- vacuuming, sweeping, mopping, polishing of floors
- dusting/polishing of surfaces and fittings such as furniture, ornaments, panelling, stairs, and doors
- dusting/wiping of sills, skirtings, door, and window frames
- cleaning of windows
- cleaning of lavatories, sinks, etc
- changing of bed linen and towels, and making of beds
- cleaning of bathroom/toilet areas and fittings
- cleaning of kitchen areas and equipment
- checking functionality of lighting, heating, TV/radio etc
- replenishing of welcome/hospitality trays, and consumables
- cleaning and providing clean laundry for each occupancy
- disposal of general household waste
- Monitor the condition of furniture - reporting any loss or damage to the Visitor Services Manager
- Ensure Safe Systems of Work is implemented effectively within function and with external contractors.
- Deliver excellent customer.
- Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, and considered use of transport.
**Job Type**: Temporary contract
**Salary**: £22,672.00 per year
Work Location: In person
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