Sales and Customer Service Assistant

3 weeks ago


Swansea, United Kingdom Event Branding UK Full time

*Call handling experience required*

Event Branding UK is on the lookout for a dynamic and dedicated Customer Engagement and Sales Coordinator to join our vibrant team in Swansea with the availability for immediate start.

As a leading company in custom large print products, we are committed to delivering exceptional service and innovative solutions to our clients. This role is pivotal in maintaining our high standards of customer interaction and internal administrative efficiency.

**Key Responsibilities**:
Store Management: Efficiently handling the opening and closing of our store in Cwmbwrla, Swansea.

Call Handling: Engaging with customers through incoming calls, and proactively reaching out to people that fill out enquiry forms. Prior experience in a similar role is preferred.

Customer Interaction: Assisting walk-in customers, guiding them through our product range and the sales process. Prior experience is advantageous but not essential.

Workspace Maintenance: Ensuring the general upkeep of the working area and store.

**We Are Looking For Someone Who Is**:
Well-Mannered: Exhibits professionalism and courtesy.

Punctual: Reliable in managing store opening times.

Tech-Savvy: Knowledge in using spreadsheets and basic computer systems.

Friendly and Approachable: Able to create a welcoming environment for our customers.

Eager to Learn: Shows enthusiasm for acquiring new skills and knowledge.

**Why Join Event Branding UK?**

Be part of a growing brand: Join us in our journey to becoming the leading branding company in the UK and internationally.

Creative and supportive team: Work with a group of passionate professionals dedicated to innovation and excellence.

Career development: Opportunities for professional growth in a dynamic and evolving industry.

Event Branding UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous telephone experience?

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

**Location**:

- Swansea (preferred)

Work Location: In person

Reference ID: Event Branding UK - 2024 CUSTOMER SERVICE / SALES POST



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