Engineering Services Support Assistant

5 months ago

West Midlands, United Kingdom Millbank Group Full time

**Engineering Services Support Assistant**

In the role you will work as an integral part of the Engineering Services team, providing a service to all users company wide, with Engineering data, whilst operating within strict time constraints.

Key Duties & Responsibilities will include:
**Department activity planning & metrics**:

- Working with functional leaders, maintaining the overall activity plan for Vehicle Programmes using Microsoft Project.
- Supporting the generation of Programme / Releasing metrics and work tracking documents.

**Releasing Team**:

- Validation of Loaded Engineering Releases and follow up Engineer approval.
- Actioning Torque Change Requests.
- Processing updates to Engineering Changes (Retimes, Cancellations etc.).
- Raising of IT Support tickets.
- Support Release Analysts and BoM Administrators with day-to-day tasks where required.

**Configuration Team**:

- Creating documentation of team Processes and Working procedures.
- Features & Option updates, Aftermarket Changes, Territory changes.
- Support system set up to ensuring the accurate specification of vehicles.
- Work with the Release Team to assist the checking and progression of Engineering Releases.
- Liaison with Colour & Materials Coordinator to maintain accurate setups of Colours.
- Supporting Configuration Team with day-to-day tasks where required.

**General Office Duties**:

- To include archiving R&D documentation, maintaining registers, fulfilment of adhoc engineering information requests.

**Qualifications and Experience ideally required**:

- Should ideally be educated to A-Level standard and/or have completed an Engineering Apprenticeship, although plenty of relevant experience with the right attitude will be considered.
- You should ideally be an experienced Technical Support / Engineering Administrator who is proficient in using the computer and has a good attention to detail.
- An understanding of BOM (Bill of Materials) structures would be preferred, as would previous experience of working in an Automotive manufacturing environment or an equivalent engineering industry.
- Should be able to concentrate & focus on a task for extended periods.

If this sounds like you, we'd love to hear from you.

**Forbes HR (part of Millbank Holdings Group)** is an equal opportunities employer and respects diversity.**
**Millbank is proud to be a member of the ‘Disability Confident Scheme**’.***
**Millbank **operates** as an Employment Agency and Business.

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