Shop Floor Operative
1 month ago
Overview:
We are seeking a highly motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a clean and organized sales floor. If you have a passion for sales and enjoy working in a fast-paced retail environment, we would love to hear from you.
**Responsibilities**:
- Greet customers and provide them with friendly and knowledgeable assistance
- Assist customers in finding the right products to meet their needs
- Process customer transactions accurately and efficiently using our point-of-sale system
- Maintain a clean and organized sales floor by restocking merchandise, folding clothes, and arranging displays
- Stay up-to-date on product knowledge to effectively answer customer questions
- Meet and exceed sales targets by actively promoting products and upselling when appropriate
- Handle customer complaints or concerns in a professional manner, striving for customer satisfaction
- Collaborate with team members to achieve store goals and objectives
**Requirements**:
- High school diploma or equivalent
- Proven experience in retail sales or customer service is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well in a team environment
- Basic math skills for cash handling purposes
- Flexible availability, including evenings, weekends, and holidays
**Salary**: £11.00-£11.50 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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