Transport Planner

At Wrights of Twycross we are a close-knit, friendly and supportive team joined together by a shared goal of being a market leader in multi service provision to the water utilities industry through our national scale, advanced technology, extensive fleet capability and an uncompromising commitment to be the employer of choice.

We recognise that the key to our success is our people. For us to deliver the best service to our customers, maintain a strong reputation and continue to grow we need to recruit and develop the right people.

The role of the Transport Planner will be to schedule and track job requests, supporting colleagues in the day to day administration and planning tasks associated with a busy transport office, specialising within the biosolid recycling industry.

**Post Overview**

The role will involve supporting the regular transport planners, planning vehicles, resources and equipment efficiently to meet customer requirements. Managing drivers' daily schedules to maximise productivity and ensure costs are controlled, answer any queries from drivers and respond to issues arising in a timely manner.

We are looking for an individual who is flexible with their approach to work, a good team player, with a great eye for detail and able to see the bigger picture of a problem in front of them. Experience is not necessary as full training will be provided for those showing the right skills for the position and a desire to learn on the job.

This is a busy role requiring a multi-tasking approach to managing the workload, excellent communication and interpersonal skills, and effective organisational and planning skills.

The post-holder will be an integral part of the transport office, so must have proven ability to work within a team.

**Key Responsibilities**

**Transport Planning**:

- Maintaining a focused, flexible approach to make sure we do all we can to deliver on requests made.
- Receiving planned job schedules and reactive job requests, both from the Account Management team and direct from the Customer.
- Creation of ‘Jobs’ on Job Watch, our electronic scheduling and data base software system.
- Organising and planning drivers and work requests, ensuring Jobs are carried out on time and with the correct skill sets, whilst maintaining a high-quality customer service and in the most cost-effective way.
- Ensuring that the scheduling of work is accurate and up to date on Job Watch transport management system, planning driver schedules to optimise working hours for greater efficiency.
- Maintaining phone and mail contact with the drivers throughout the shift as a means of ensuring smooth flow of operations.
- Ensuring all required transport data & management information is prepared, maintained and updated in accordance with required format and time deadlines

**Culture & compliance**:

- Supporting our ‘safety first’ culture throughout activities completed and communications with the team.
- Consciously always upholding excellent customer service levels, ensuring all interactions with the customer are conducted in a professional manner.
- Build relationships with the management team and develop a working knowledge of jobs.

**Post-holder Attributes**

The post-holder will be motivated, committed, customer focussed and ready to roll up their sleeves to help grow the business. Due to the nature of the operation, the post-holder may be required to work some unsociable hours at times, which would include weekends and bank holidays.

**Key traits needed for success in the role include**:

- A ‘can do’ problem solving attitude.
- Ability to meet challenging deadlines, with tact and diplomacy, whilst maintaining excellent attention to detail.
- Strong planning and organisational skills.
- Ability to work well in a team.
- Excellent negotiating and interpersonal skills.
- Good written and verbal communication skills.
- Good Microsoft Office skills
- Full UK Licence

The role would suit an individual, keen to establish themselves within the transport industry with potential for development and promotion as you learn the role.

**This is a full-time position, typically 45 hours per week 8:00 - 17:30 Mon-Fri with a requirement to be available for weekend cover (on rota’ d basis.) However, hours may vary to suit the operational needs of the business, including occasional holiday cover.**

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- HGV Transport Planning: 2 years (required)

Licence/Certification:

- Full UK Driving Licence (required)

Work Location: In person