![Together for Mental Wellbeing](https://media.trabajo.org/img/noimg.jpg)
Full Time Support Worker
2 weeks ago
**Job title: Support Worker**
**Service: Accommodation Service**
**Location: Norfolk Road**
**Reports to: Jo Gibson (Service Manager)**
**JOB PURPOSE**
To assist service users to live their best lives by assisting them to exercise choice in order to: improve their mental health and wellbeing; stay safe; reduce loneliness; increase social participation; work towards goals; develop their independence
Support individual services users in accordance with the regulations laid down by the Care Quality Commission or the Care Act
**JOB-SPECIFIC TASKS AND RESPONSIBILITIES**
Establish and maintain relationships of trust with service users, to build engagement
Help service users to set, prioritise and achieve goals, managing their tenancies and
move-ons
Work flexibly with service users in their homes and in the community
Carry out assessments and determine urgency of service user needs
Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
Carry out risk assessments, in order to keep service users safe and improve the quality of our support
Attend placement reviews
Work with service users on a 1:1 basis and in groups
Assist service users to deal with financial issues and navigate the benefits and education systems
Assist service users to manage friendships and family relationships
Assist service users to manage their medication, in accordance with Together procedures
Accompany service users to appointments
Encourage positive choices around food, leisure etc.
Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
Assist service users with personal care as and when required
Adhere to the Together policy on lone working
Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
Write clear word processed and handwritten reports (training provided) and records in English
Participate in mandatory and job-related courses and learning activities
Maintain professional boundaries in all aspects of work with service users
**GENERIC TASKS**
Undertake and assist with all tasks and responsibilities connected to Fire Safety and H & S in the service
To uphold and practice Together’s organisational values in delivering this role
Represent the service positively with service users and other agencies
To adhere to Together’s Equalities policy
To maintain confidentiality with regard to service users
To be aware of and work follow Together’s Safeguarding policy
**JOB SPECIFICATION**
Demonstrate a non-judgemental attitude
Able to be empathetic towards service users and create a trusting environment
Ability to work alongside individuals experiencing mental distress
Able to work in partnership with services users
Able to establish and maintain professional boundaries in working with service users
Able to establish and maintain a safe environment
Willing and able to undertake domestic tasks with, and for, service users as necessary
Demonstrate problem-solving skills relating to welfare benefits, education and relationships
Open to - and willing to participate in - formal and informal job-related learning
Willing and able to collaborate with colleagues and other organisations
Able to produce clear records and reports in English
Committed to work in ways which reflect Together’s values
Safeguards the wellbeing of clients and colleagues at all times
Aware of, and adheres to, Together’s policies regarding Confidentiality and GDPR
Aware of, and adheres to, Together’s policies regarding Equalities
**Know-how**
Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
Lived experience of mental distress (desirable)
Minimum of GCSE or Level II qualification in English, or equivalent
NVQ Level II in Health and Social Care, or equivalent (desirable)
PRACTICALITIES
- Able to travel, access to car_
- Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice_
- DBS clearance_
- Willing to undertake regular Covid testing_
- Minimum age 18 plus_
**INFORMATION**
Our Value Statement “We work together to facilitate choice through involvement, by doing what we say, never giving up on people, and looking to constantly improve how we work.”
**Collaboration: achieving together**
- We work with communities, advocating and increasing awareness of the interests that matter most to service users.
- We utilise the knowledge, skills and experience of everybody to achieve the best outcomes.
- We create meaningful internal and external connections to ensure everyone can access the support they require. **We actively raise awareness of mental wellbeing and the benefits of service user leadership, supporting people to participate in local society.**
**Choice: through involvement**
- We champion knowledg
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