Quality Support Partner

1 month ago


Leeds, United Kingdom Maria Mallaband Care Group Full time

**About the Role**:
A new and exciting vacancy has arisen for a dynamic Service Support Practitioner to join the
improvements identified through regulatory and internal audit / inspection processes. The post
holder will link with the quality team to adopt a hand on practical approach to delivering positive
improvement and change within a service.

The main function of the role is to be deployed into a service which requires clinical or care support to achieve quality focused outcomes which will have been established through audit and regulatory inspection processes. The Service Support Practitioner will report to the Clinical Director’s team.

**Our ideal Service Support Practitioner will have the following skills and values**:

- Care Practitioner / Senior Care Level - holding NVQ 3 as minimum
- At least 2 years in a Care Home setting
- A practical, 'hands on' approach - working on the floor guiding, coaching, and training staff
- Strong organisational skills
- Sound knowledge of regulatory standards, statutory requirements in a care home setting and of improvement methods with the ability to guide, coach and practically empower services to implement change.
- Experience of conducting checks of medications, care plan completion & staff observation - adopting the principle of showing the person, watching the person complete and providing feedback
- Experienced in supporting other to manage a shift through delegation and allocation of staff
- Exceptional communication skills, both written and verbal
- Experience of developing links with healthcare professionals and external organisations
- Full UK Driving Licence
- An ability to work flexibly to the needs of the service and organisation.



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