Gp Receptionist

5 months ago

Liverpool, United Kingdom Gateacre Medical Centre Full time

**Job Title**: Receptionist/Administrator Job Code: Recept1 Responsible To: Practice Manager Revision Date: 31.03.21 (V10) Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person, via the telephone, or electronic communication. Job Responsibilities: To have a thorough knowledge of all Practice procedures. To work in accordance of written practice operational procedures.

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Explain practice arrangements and formal requirements to new patients, those seeking temporary cover and patients who are out of area ensuring procedures are completed. Receive and make telephone calls as required.

Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to the GP on call. Process repeat and acute prescription requests within 48 working hours, as per practice policy. Enter patient information on to the computer system as required.

Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipt for same. Retrieve and re-file Lloyd George records as required, ensuring strict alphabetical order is adhered to and Lloyd George records are kept in good repair. Fax, photocopy and scan as requested. Ensure correspondence, reports, results etc.

Make and serve refreshments, ensure kitchen is kept clean and tidy. Ensure waiting area is kept neat and tidy and notice boards contain up-to-date information. Ensure stationery stock levels are maintained stock requirements to be reported to Practice Manager. Undertake stationery stock checks in consulting rooms.

Including checking prescription printer for A4 paper, ICE forms and FP10s. Undertake weekly Fire Alarm Test. Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the building is totally secured, internal lights off and the alarm activated.

Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights Health & Safety: The post-holder will assist in promoting and maintaining their own and other health, safety and security as defined in the practice Health & Safety Policy, to include: Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified.

**Personal/Professional Development**: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional deve

  • Gp Receptionist

    7 months ago

    Liverpool, United Kingdom High Pastures Surgery Full time

    Experience of working as a team and working with the public. GCSE English and Maths or equivalent. Honest, loyal, and trustworthy professional and discrete. Works well under pressure. Organised and hard working. Punctual and flexible. Good sense of humour. Good at resolving conflicts. Computer literate. Experience of working in a GP surgery as a...

  • Gp Receptionist

    7 months ago

    Liverpool, United Kingdom Dr's Bird & Kassha Practice Full time

    It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone. To facilitate patients accessing the clinical care provided by the...

  • Gp Receptionist

    5 months ago

    Liverpool, United Kingdom Pilch Lane Surgery Full time

    To work as part of a team and contribute towards the smooth and efficient running of the practice. Summary Of Main Duties: To provide efficient, helpful receptionist and clerical services to the practice by carrying out duties in connection with the running of the surgery as detailed below: - Maintaining confidentiality at all times. Receiving patients and...

  • GP Receptionist

    3 months ago

    Liverpool, United Kingdom The Blundellsands Surgery Full time

    Job summary AS A GP RECEPTIONIST YOU WILL BE ANSWERING A HIGH VOLUME OF TELEPHONE CALLS, BOOKING PATIENT APPOINTMENTS WITH RELEVANT CLINICIANS, DEALING WITH PATIENT QUERIES, LIAISING WITH OTHER HEALTHCARE PROFESSIONALS, PROCESSING REPEAT PRESCRIPTIONS, SENDING TEXTS/LETTERS TO PATIENTS, PROCESSING EMAILS AND ELECTRONIC FAXES AND A WIDE VARIETY OF...

  • GP Receptionist

    17 hours ago

    Liverpool, United Kingdom The Blundellsands Surgery Full time

    Job summary AS A GP RECEPTIONIST YOU WILL BE ANSWERING A HIGH VOLUME OF TELEPHONE CALLS, BOOKING PATIENT APPOINTMENTS WITH RELEVANT CLINICIANS, DEALING WITH PATIENT QUERIES, LIAISING WITH OTHER HEALTHCARE PROFESSIONALS, PROCESSING REPEAT PRESCRIPTIONS, SENDING TEXTS/LETTERS TO PATIENTS, PROCESSING EMAILS AND ELECTRONIC FAXES AND A WIDE VARIETY OF...

  • GP Receptionist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom The Blundellsands Surgery Full time

    Job Title: GP ReceptionistJob Summary:The Blundellsands Surgery is seeking a skilled and organized GP Receptionist to join our team. As a key member of our front desk, you will be responsible for providing exceptional patient care and administrative support to our clinicians.Main Responsibilities:Answering a high volume of telephone calls and responding to...

  • GP Receptionist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom The Blundellsands Surgery Full time

    Job Title: GP ReceptionistThe Blundellsands Surgery is seeking a skilled and friendly GP Receptionist to join our practice team. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our clinicians and patients.Main Responsibilities:Answering a high volume of telephone calls...

  • GP Receptionist

    3 weeks ago

    Liverpool, Liverpool, United Kingdom The Blundellsands Surgery Full time

    Job Title: GP ReceptionistThe Blundellsands Surgery is seeking a skilled and friendly GP Receptionist to join our team. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main Responsibilities:Answering high-volume telephone calls and directing...

  • GP Receptionist

    16 hours ago

    Liverpool, United Kingdom LANCE LANE MEDICAL CENTRE Full time

    Job summary *No Agencies Please* Lance Lane Medical Centre is looking to recruit a part/full time Receptionist/s to join our friendly and established team. Hours and days are negotiable. We are looking for someone who is enthusiastic, driven, a team player with fantastic customer service skills who is willing to learn and likes to make a...

  • GP Receptionist

    4 weeks ago

    Liverpool, Liverpool, United Kingdom The Blundellsands Surgery Full time

    Job Title: GP Receptionist - Patient Care CoordinatorJob Summary:The Blundellsands Surgery is seeking a skilled and compassionate GP Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main Responsibilities:Answering...

  • Receptionists

    7 months ago

    Liverpool, United Kingdom Pilch Lane Surgery Full time

    A medical receptionist is the primary representative of our GP Practice. A medical receptionist will need to be capable of handling stressful situations at any given time in order to serve the patients. We require someone with experience who can join our team and bring with them the above skills that will enhance the care we provide to our patients. Our...

  • Receptionist

    5 months ago

    Liverpool, United Kingdom Anfield Group Practice Full time

    **Job description** **Job Title**: Receptionist **Line Manager**: Office Manager **Accountable to**: Practice Manager Due to increase in demand Anfield Group Practice is looking to recruit one part time receptionist to work 26 hours per week over Monday to Friday shift pattern below, but may need to cover holidays and sickness as and when required,...

  • Gp Receptionist

    5 months ago

    Liverpool, United Kingdom Longview Medical Centre Full time

    JOB DESCRIPTION Summary of Duties To provide an efficient helpful Reception service to the Practice and ensure that Practice data is collected, stored, maintained and retrieved effectively whilst continually providing patient confidentiality. Principal Duties and Responsibilities: Reception and routing of patients on arrival Answering general enquiries,...

  • Medical Receptionist

    1 month ago

    Liverpool, United Kingdom CV-Library Full time

    Job Title: Medical Receptionist/Admin (EMIS Trained) Location: Multiple GP Surgeries across Liverpool Contract: Long-Term Rate: £14.80/hour We are excited to announce multiple vacancies for EMIS-trained Medical Receptionists and Administrators to join our expanding team across multiple GP Surgeries across Liverpool. If you are experienced,...

  • Receptionist and Administrator

    5 months ago

    Liverpool, United Kingdom GP Practice Riverside Full time

    **Job title**: Medical Receptionist/Administrator Reports to: Practice Manager Hours: Full time and part time positions available (hours on rota basis between 8am to 6.30pm as per contract of employment) Job summary: The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other...

  • Gp Receptionist/care Co-ordinator

    7 months ago

    Liverpool, United Kingdom Pilch Lane Surgery Full time

    **Principle Purpose**: To work as part of a team and contribute towards the smooth and efficient running of the practice. Summary Of Main Duties: To provide efficient, helpful receptionist and clerical services to the practice by carrying out duties in connection with the running of the surgery as detailed below: - Maintaining confidentiality at all times....

  • GP Practice Administrator

    2 weeks ago

    Liverpool, Liverpool, United Kingdom The Blundellsands Surgery Full time

    Job Title: GP ReceptionistAbout the Role:The Blundellsands Surgery is seeking a professional and efficient GP Receptionist to join our team. As a key member of our administration staff, you will be responsible for providing exceptional patient care and support to our doctors and other healthcare professionals.Responsibilities:Answering a high volume of...

  • Receptionist

    5 months ago

    Liverpool, United Kingdom Bupa Dental Care Full time

    Here at Bupa Dental Care **Stockbridge, Liverpool **we are looking for a **Receptionist, **as our long standing main receptionist of 30+ years is leaving to retire. We are looking for someone who - **To continue to be 'the face of the practice'**: - **To ensure sleek, professional but friendly patient journey**: - **Able to deal well with conflict/...

  • Medical Receptionist Part Time

    5 months ago

    Liverpool, United Kingdom Longview Medical Centre Full time

    Longview Medical Centre is looking to recruit an experienced Part Time Medical Receptionist to join our friendly supportive team. The post is for 30 Hours per week Monday to Friday between the hours of 8am and 6.30pm. **Experience of working in an NHS setting is essential.** Applicants should be computer literate. You will need to work unsupervised so the...

  • Medical Receptionist/ Administrator

    2 months ago

    Liverpool, United Kingdom CV-Library Full time

    Are you immediately available and happy to take on a new challenge ? Do you have previous NHS Gp experience using Emis or SystmOne or Vision? We are working with a lovely GP Practice in Liverpool who require the support of a Medical Receptionist/ Administrator on a temporary or permanent basis. Duties include (but not limited to) * · Taking...