Support Co-ordinator

3 weeks ago

Enfield Town, United Kingdom Elenrose Recruitment Limited Full time

Supporting vulnerable single adults who are homeless or pending homelessness and who have support needs. The service provides them with accommodation and a support service to ensure that they can sustain their licence and remain in the accommodation, givingthem the opportunity to recover and progress on to full independence. Your role will be to work with the service user to establish an agreed support plan and to encourage the implementing of targets. You will work with the service user to support him/her toput measures in place that will enable them to move on to independence.

**Specifications**:

- Have knowledge or experience of social care practices
- Have good communication skills and be able to talk to service users appropriately
- You will have an empathetic and understanding nature
- Have a good understanding of equality and diversity guidelines
- Able to follow good working practices and procedures.
- Have at least a level 2 in Health and Social Care,
- Have knowledge and understanding of writing care plans and risk assessments
- On occasion your tasks may require you to work outside of your normal hours of work.

**Role**:
- You will provide support to vulnerable homeless individuals who have identified needs.
- You will together with the service user develop a comprehensive and personalised support plan that will highlight their needs and include an action plan to aid them in achieving goals that they have agreed.
- You will be expected to highlight further needs if they arise whilst the service user is accommodated within the service.
- You will ensure that a risk assessment has been completed and that you have the information necessary to support the individual appropriately
- You will be able to induct them into the accommodation and the service by accompanying them to the allocated property and introducing them to other service users that they will be residing with.
- You will be expected to conduct regular key work sessions with the service users allocated to you ensuring that you provide them with the opportunity to add to the agenda for the key work meeting.
- You will be expected to keep legible and comprehensive key work notes and other reports of your contact with your service users.
- You will be expected to file any such notes appropriately and accurately
- You will be expected to keep service user information confidentially
- You will ensure that the service user is engaging with relevant community services to aid in their recovery and progression
- You will ensure that you keep in touch with community services that are working with your service user to keep informed of their progression, and intervene if you are informed that they are not engaging.
- You are responsible for ensuring that your service user is engaging and if there are any other measures to be implemented to keep them engaged
- You are to ensure that they are aware of the conditions of their licence and the house rules and support them as much as practicable to refrain from breaching.
- You will be reminding them of their obligation to pay service charge so that they do not go into arrears. You will be expected to follow the arrears procedure. Which may include a payment plan to reduce the arrears.
- You will be expected to be able to advice your service user on health and safety issues
- You will be expected to advice your service user on life skills and other topics that may aid them in their recovery and move on.
- You will hold regular key work sessions, house meetings, workshops.
- You will be expected to keep up to date records of all key work sessions, house meetings, and workshops
- You will be expected to work with the other teams to ensure the safeguarding of the service users, the Security and Welfare team particularly.
- You will take instruction from your Manager on any other relevant matters that will ensure that the service provided is of a high standard and considering the dignity privacy and respect of the client.

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