Senior Donor Experience Officer

7 months ago


Manchester, United Kingdom The University of Manchester Full time

Do you have strong project and stakeholder management skills?

Do you love working collaboratively towards shared goals?

Are you creative, with a passion for giving donors a unique and memorable experience?

The University of Manchester boasts one of the most successful fundraising teams in UK Higher Education. As we celebrate our bicentenary and prepare for a major fundraising and volunteering campaign, we’re looking for somebody organised, collaborative, creative and passionate to join us as our new Senior Donor Experience Officer.

As The University of Manchester’s new Senior Donor Experience Officer, you’ll play a key role in ensuring our most generous donors receive a best-in-class donor experience.

Using your strong project management skills, you’ll take responsibility for the delivery of bespoke donor experience activity for a portfolio of donors each giving £1 million+ to the University. You’ll ensure that the right processes, systems and relationships are in place to ensure the effective management of our largest gifts. This will include liaising with colleagues across the University, monitoring progress against milestones, identifying and mitigating risks, and coordinating gift boards or groups to make sure we fulfil our commitments to our donors.

Working closely and collaboratively with fundraising leads, you’ll proactively plan, design and deliver donor experience activity for transformational donors. You’ll use your creativity and knowledge of best practice to develop inspiring stewardship plans that deepen donors’ relationship with us. And by building strong working relationships with beneficiary teams across the University you’ll find new ways to ensure donors are made aware of the incredible impact they’re having.

As a member of our Donor Experience team, you’ll play an essential role in providing strategic support and consultancy to colleagues across the Division of Development and Alumni Relations and beyond. Your work will have a significant impact on both our donors and the many people whose lives are touched by their gifts.

**What you will get in return**:

- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working you can find out more here

Hybrid working arrangements may be considered.

Any CV’s submitted by a recruitment agency will be considered a gift.

**Enquiries about the vacancy, shortlisting and interviews**:
**Name**:Jemma Gurr

**General enquiries**:
**Technical support**:
**Please see the link below for the Further Particulars document which contains the person specification criteria.


  • Donor Care Officer

    7 months ago


    Manchester, United Kingdom READ Foundation Full time

    **Job Description & Person Specification** **Donor Care Officer** **Salary**:Competitive £10.50 per hour **Contract**:Casual/Part-Time **Hours**:Ad-hoc (8 - 40 hours a week) **Location**:Manchester M14 **Reports to**:Donor Care Manager / Donor Care Team Leader **Closing Date**:Continue **Are you a dynamic communicator with exceptional people skills?...


  • Manchester, United Kingdom Readfoundationcanada Full time

    Job DescriptionIn this exciting role as a Donor Engagement Officer, you will be responsible for driving income generation and customer service excellence at Read Foundation Canada. The ideal candidate will have a passion for working with donors and a strong understanding of database operations.Main Responsibilities:Initiate proactive outreach to donors to...


  • Manchester, United Kingdom Readfoundationcanada Full time

    About UsREAD Foundation is a leading charity that provides access to quality education to vulnerable children in our regions of work. Our goal is to empower these children with the knowledge and skills necessary to build a better future for themselves.We achieve this through various initiatives, including constructing new schools, providing sponsorship for...


  • Manchester, United Kingdom The Christie NHS FT Full time

    To provide specialist nursing for all unrelated/related donors within the existing therapeutic apheresis service. To ensure seamless communication between The Christie and requesting registry. Ensure medical assessment and PBSC/Bone marrow collection occurs according to collection manuals including submission of data collection as requested Responsible for...


  • Manchester, United Kingdom The Christie NHS Foundation Trust Full time

    An exciting opportunity to work with the cell therapy team, supporting the co-ordination of related and unrelated donor work up for cell collection has arisen through an increase in donor activity within the Cellular Therapy Program at The Christie The donor service coordinates and reviews more than 80 donors per year, but this will significantly increase...

  • Fundraising Officer

    2 months ago


    Manchester, United Kingdom Readfoundationcanada Full time

    About READ FoundationWe are a UK-based registered charity dedicated to providing access to quality education to vulnerable children in our regions of work. Our mission is to create opportunities for orphan and needy children to go to school, gain an education, and build a better life for themselves.We currently focus on constructing new schools, providing...

  • Donor Care Team Lead

    4 weeks ago


    Manchester, United Kingdom Readfoundationcanada Full time

    About the RoleWe are seeking an experienced Donor Care Team Lead to join our dynamic team at READ Foundation. As a key member of our customer support department, you will play a crucial role in driving donor engagement and income generation through outbound calls.Main ResponsibilitiesTrain and develop staff members on current projects and processes, ensuring...

  • Admin Officer

    2 weeks ago


    Manchester, United Kingdom Sharp Brains Full time

    This is a **Part Time Role** for a client who is a global welfare organization committed to ensuring that every orphaned child living in poverty has access to the tools and opportunities they need to overcome their difficult experiences. They believe that when a child fulfils their potential, their own future is transformed as well as the future of their...


  • Manchester, United Kingdom Readfoundationcanada Full time

    Job DescriptionWe are seeking an experienced Philanthropy Development Specialist to lead our outbound fundraising efforts and drive income generation through strategic campaigns. As a key member of our team, you will oversee the training, coaching, and management of staff to ensure efficient execution of these campaigns.The successful candidate will have:A...


  • Manchester, United Kingdom Ted Experience Full time

    Job Title: Senior Sales Team LeadEstimated Salary: £40,000 - £55,000 per annumAbout the Role:This is an exciting opportunity to join Ted Experience as a Senior Sales Team Lead. As a key member of our sales team, you will be responsible for driving performance and achieving sales targets in your assigned territory.Main Responsibilities:Lead and manage a...


  • Manchester, United Kingdom Hays Senior Finance Full time

    Pursue a distinguished career in auditing with our prominent top 50 accountancy firm. This exciting opportunity has arisen in our Manchester office, where you will join a dynamic team of professionals dedicated to delivering exceptional services.About the RoleThis senior audit position involves a range of responsibilities, including:Planning and executing...


  • Manchester, United Kingdom WEBRECRUIT Full time

    New Business Development Manager - Corporate and Major Donors (Chapter Member Partner)   Expiry date: 23:59, Sun, 19th Jan 2025 Location: Home-based UK Salary: £39,838.00 - £49,798.00 Per Annum   The role   Our client is looking for a New Business Development Manager - Corporate and Major Donors to develop and implement a comprehensive new business...

  • Programmes Officer

    7 months ago


    Manchester, United Kingdom READ Foundation Full time

    **Job Description & Person Specification** **Programmes Officer** **Salary**: 27,000-£30,000 per annum **Contract**: Permanent **Hours**: Full-time, 40 hours per week **Location**: Manchester, M14 **Reports to**: Programmes Manager **Closing Date**: Rolling (Interviews to be conducted on a rolling basis) **About READ Foundation** READ Foundation is...

  • Funding Strategist

    4 weeks ago


    Manchester, United Kingdom Manchester Metropolitan University Full time

    Senior Development Research Officer - Job OpportunityWe are seeking a skilled and experienced Senior Development Research Officer to join our vibrant Development and Alumni Relations team at Manchester Metropolitan University.This is an exciting opportunity for a curious and organized professional looking to advance their career in prospect research and...


  • Manchester, United Kingdom MAG International Full time

    **Regional Finance Officer (12 months fixed term contract)** **Manchester Based (hybrid role with 2 days per week in the Manchester office)** **Starting salary for this position is £27,360 per annum (plus contributory pension)** **About the role**: Based in our Manchester Office, you will provide an important bridge between the Finance Managers based...


  • Manchester, United Kingdom Readfoundationcanada Full time

    About Us: READ Foundation is a UK-based registered charity that provides access to quality education for vulnerable children in our regions of work. We create opportunities for orphan and needy children to go to school, gain an education and build a better life for themselves.">Main Responsibilities:Conducting outbound calls to existing donors to secure...


  • Manchester, United Kingdom Hays Senior Finance Full time

    Company OverviewYour new Firm, a Top 80 accountancy practice with 6 offices across the North West, offers various services including Accountancy, Audit and Taxation, Corporate Finance, Payroll & Advisory.This regional firm's head office is in Cheshire and is experiencing considerable growth, requiring an experienced Corporate Tax professional at Senior...


  • Manchester, United Kingdom NHS Blood and Transplant Full time

    **Job Summary** NHS Blood and Transplant is an integral part of the NHS. Operating a network of centres across England and North Wales, we collect around 2 million units of blood and tissues a year, converting them into safe and effective blood components, blood and tissue products for use in the treatments of patients. In this role you’ll undertake...

  • Senior Underwriter

    7 months ago


    Manchester, United Kingdom Benefact Group Full time

    **Working hours**:35 hours per week, Monday to Friday **Duration**: Permanent **Location**:Manchester **About the role***: **Ecclesiastical Insurance**, who are proudly part of **Benefact Group**, are looking for a **Senior Underwriter** to join our** Manchester **office. This is an excellent opportunity for a proven property and casualty underwriter to...


  • Manchester, United Kingdom Hays Senior Finance Full time

    Your new company A well-known Global FMCG Group that has seen outstanding growth over recent years, has the plans and means to continue to grow at a sustainable rate, both organically and through acquisition. With a number of offices based in the UK, the business has an excellent culture, with clear progression opportunities throughout the group for the...