Senior Donor Experience Officer
7 months ago
Do you have strong project and stakeholder management skills?
Do you love working collaboratively towards shared goals?
Are you creative, with a passion for giving donors a unique and memorable experience?
The University of Manchester boasts one of the most successful fundraising teams in UK Higher Education. As we celebrate our bicentenary and prepare for a major fundraising and volunteering campaign, we’re looking for somebody organised, collaborative, creative and passionate to join us as our new Senior Donor Experience Officer.
As The University of Manchester’s new Senior Donor Experience Officer, you’ll play a key role in ensuring our most generous donors receive a best-in-class donor experience.
Using your strong project management skills, you’ll take responsibility for the delivery of bespoke donor experience activity for a portfolio of donors each giving £1 million+ to the University. You’ll ensure that the right processes, systems and relationships are in place to ensure the effective management of our largest gifts. This will include liaising with colleagues across the University, monitoring progress against milestones, identifying and mitigating risks, and coordinating gift boards or groups to make sure we fulfil our commitments to our donors.
Working closely and collaboratively with fundraising leads, you’ll proactively plan, design and deliver donor experience activity for transformational donors. You’ll use your creativity and knowledge of best practice to develop inspiring stewardship plans that deepen donors’ relationship with us. And by building strong working relationships with beneficiary teams across the University you’ll find new ways to ensure donors are made aware of the incredible impact they’re having.
As a member of our Donor Experience team, you’ll play an essential role in providing strategic support and consultancy to colleagues across the Division of Development and Alumni Relations and beyond. Your work will have a significant impact on both our donors and the many people whose lives are touched by their gifts.
**What you will get in return**:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working you can find out more here
Hybrid working arrangements may be considered.
Any CV’s submitted by a recruitment agency will be considered a gift.
**Enquiries about the vacancy, shortlisting and interviews**:
**Name**:Jemma Gurr
**General enquiries**:
**Technical support**:
**Please see the link below for the Further Particulars document which contains the person specification criteria.
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