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Receptionist/administrator

4 months ago


Farnham, United Kingdom Farnham Foot Clinic Full time

**We’re looking for a full-time RECEPTIONIST/ADMINISTRATOR to join our team at Farnham Foot Clinic in Farnham, Surrey.**

We hire on attitude not just skills and we’re looking for someone who fits our family photo and wants to join us on the next part of our journey. We’re not interested in average; you must be committed to exceptional client care and be prepared to live up to high team standards.

We’re on an exciting journey towards a compelling vision to be one of the leading podiatry practices in Surrey, but we’re also committed to having fun along the way. We pride ourselves on maintaining a clean culture and environment within which we can all thrive and realise our potential.

**About you**:
You’re already familiar with client care and excel as a front of house team member. You’re conscientious and passionate about working in a client focused business, actively supporting the practice manager and the podiatry team.

You’re the friendly and welcoming face for our patients when they arrive at the practice or call with an enquiry. You’re able to provide guidance by keeping yourself fully up-to-speed with Farnham Foot Clinic’s services. You’re calm, attentive and always focus on the patients’ needs able to show empathy and care. This role requires you to be energetic, upbeat and be able to thrive in a close-knit team environment.

You are a natural problem solver. You can deal with everything that’s thrown at you as you love a challenge and remain calm and in control in a crisis. Your personality is infectious and along with your team colleagues, you create a welcoming and friendly atmosphere in the practice.

This role aims to progress to a position of the practice manager.

**What your typical day will involve**:
Your focus is to provide exceptional service and the best care possible to our patients - providing an important link between them and the clinical team. Your ability to build strong relationships with our patients and the practice team is critical to your success.

You’ll greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our patient booking system and online operations platform, so computer literacy is an absolute must.

Other daily responsibilities include:

- Billing and maintaining patient records
- Key holder/health and safety duties
- Start/end of the day cleaning and tidying tasks

Full-time hours - 08.45 to 17.15 - Monday to Friday.

**1) Your up to date CV**

**2) Two current references with contact details**

**3) A covering letter up to 500 words on what you will bring to this role.**

We are moving quickly with this role and looking for someone to join us by mid-May.

We look forward to getting to know you soon.

Anna & the team at Farnham Foot Clinic.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All clients to use hand sanitisers. All staff had two COVID vaccinations and can choose to wear a mask.

Work Location: In person

Application deadline: 02/05/2023