Cybersecurity Learning Coordinator

1 month ago


Bournemouth, United Kingdom JPMorgan Chase Bank, N.A. Full time

**About the Team**

At JPMorgan Chase, we are passionate about educating and empowering our employees to better protect themselves, their families, JPMC data, and our clients from cyber-attacks. The Cybersecurity Education & Awareness team is focused on spreading education and awareness across all 290,000+ employees around the world. Through firm-wide and targeted training, communications, and awareness events, we \"humanize\" cybersecurity and enable our employees to better protect themselves and our data.

**About the Role**

Are you an individual who is organized, innovative, and passionate about education? As our Learning Coordinator, you'll be responsible for supporting the Firmwide Cybersecurity Education & Awareness team, spending a majority of your time supporting the development, review, and evergreening of training content as well as contributing to and managing training program schedules and logistics. You'll work independently but also as part of a global team making a difference around the world.

**Primary Responsibilities**
- Contribute to the development, review and evergreening of training programs and content
- Provide creative ideas and solutions for developing engaging, successful training programs
- Partner with the required teams to organize our training efforts onto the Learning Management System (LMS), including adding new content to the system
- Support the build of training program schedules, maintenance, and communications
- Build and manage our growing list of adjunct faculty and speakers
- Opportunities to facilitate training, participate in audits, and grow within all areas of Cybersecurity Education & Awareness for the firm

**Preferred Qualifications**:

- Bachelor's degree in Education or Training Design
- Strong work ethic with a 'can-do' attitude
- 2+ years of experience supporting and/or building successful training programs from beginning to end
- Proven experience working with design teams to develop in-house material
- Proven experience developing training programs or projects for software engineers a major plus
- Knowledge of adult learning theories; staying up-to-date on trends and learning methodologies
- Strong written, presentation, and verbal communication skills; ability to design engaging PowerPoint presentations and communicate with and influence stakeholders and partners of all levels
- Independent thinker, bringing innovation and problem-solving skills to the table
- Cybersecurity Knowledge
- Skilled in data analytics
- Understanding of Agile methodologies, Scrum Master experience a plus

Skilled in Microsoft Office, specifically PowerPoint and Excel, as well as SharePoint and Confluence
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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