Account Manager

2 weeks ago


Middlesbrough, United Kingdom Zenith People LTD Full time

This is a fantastic opportunity to join a growing software business in the North East. As the company continue to grow, they are on the lookout for an Account Manager to work with their clients during the onboarding in-life stages of their contract and toplay a pivotal role in their client retention and growth.

Our client is looking for someone who is a great communicator and able to manage a busy portfolio of international clients. The company offer excellent working environment (Hybrid working), progression/development opportunities and the chance to travel tointernational events.

The role:

- Working with our sales team to help onboard clients and get their campaigns up and running on their system
- Building and maintaining positive relationships with clients
- Working with our Design and Tech teams to brief in new client campaigns, and then testing and launching them
- Analysing client performance and creating insightful video-based reports and recommendations to help them optimise their ROI
- Troubleshooting issues for our clients and working with our Design and Tech teams to help resolve them
- Retain and grow our client portfolio

The person:

- Previous experience working directly with clients in an Account Manager or similar role
- Exceptional written and verbal communication skills
- Confident speaker and presenter
- Great attention to detail
- Good organisation and time management skills

Additional info/benefits:

- Flexible working and occasional hybrid working - our HQ is in Middlesbrough
- Regular company social events
- Annual learning budget - self-development is a part of their culture
- 24 days holidays



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