Client Account Manager

1 month ago


Temple Meads, United Kingdom Meridian Business Support Full time

Are you an experienced in Insurance with exceptional account management experience? If so, get in touchMy client is a leading the way in their industry and if you want to be part of something special look no further.
About thew role:
You will be working with a portfolio of clients to manage the administration of their products, setting up new business, renewals and mid-term changes, and anything else your clients need your support with.
You will also have some line management responsibility and will lead by example to your team.
Duties include:

- Being first point of contact for your portfolio of clients, and an escalation point for your team
- When required you will negotiate with underwriters to make sure your offering insurance that meets your clients’ needs and expectations
- Participates in team meetings as required, reporting on business progress within their area of expertise
- Review client documents to ensure that information presented is accurate to support the quotation process
- Collate and communicate client requirements to ensure appropriate marketing of the risk
- Liaises with clients and ensures client queries are resolved
- Build and maintain strong relationships with internal stakeholders and external contacts to ensure service delivery meets expectations
- Processes data promptly and accurately on relevant systems in order to support and improve high levels of client service/internal process execution and to facilitate informed analysis
- Ensures appropriate due diligence/sanctions checks are conducted in line with company procedures
About you:

- You will have a good Understanding of the relevant regulatory and legal frameworks
- General insurance knowledge is required, ideally commercial
- Relevant experience in an account handling or technical role is desirable
- Good understanding of Team objectives and how own role contributes to these.
- You will have a customer focused approach
- Able to work independently and use initiative
- Able to work flexibly to achieve tight deadlines/targets with good organisation skills
- Analytical and able to solve problems
- Able to coach and mentor junior members of the team
This is a full time role offering a salary circa £35,000- £40,000 DOEand an amazing benefits package.


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