Student Services Advisor, Customer Service

1 day ago

Camden, United Kingdom QA Ltd Full time

Student Adviser (customer service and admin role) QA Higher Education, London
Permanent Role, Monday to Thursday 12.30pm - 9pm & Saturday 9am - 5pm
Do you have experience within a busy reception &/or call centre environment? Are you used to a fast paced, customer facing role where you are constantly muti-tasking? If so, we have the perfect opportunity for you
About our role: As Student Operations Officer you will be part of our Student Services Department based within our London Campus, being responsible for all aspects of the face to face, written and telephone interaction with our Higher Education undergraduateand post grad students. Your ability to give our students an excellent level of customer service is vital to our student journey. You will also provide administrative support to the students and internal departments. Good IT, Word and Excel skills a MUST
Here's what's involved:Be the first point of contact for all registered students on campus who require information and support from the student services department
Deliver a first class and focused front line service attending to all face to face, written and telephone enquiries
Provide professional, effective and efficient support to our students and make referrals where necessary
Ensure the students have a high quality experience of the university with a focus on customer service
Assist with all aspects of student administration (to include student letter requests, student record management)
Provide internal departments with a good and effective service
Assist with the enrolment and induction of students where required
Bring your experience:
Excellent customer service with evidence of training
Experience within a student supporting role within the education sector (desirable)
Reception and external telephone experience preferred
Experience of multi-tasking and delivery to agreed timescale
Experience of working in a highly administrative environment
What we'll do for you: Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We'll give you the very best development to do your job.
A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees.
Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring thatour place can be anyone's place.

  • Customer Service Advisor

    5 days ago

    Camden, United Kingdom Reed Talent Solutions Full time

    **Customer Service Advisor (Part Time)** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our...

  • Customer Service Advisor

    7 months ago

    Camden, United Kingdom One Housing Group Full time

    **Customer Service Advisor** We have a fantastic opportunity for someone to join us in the position of Customer Service Advisor** **for One Housing in Camden. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. Our Customer Contact Centre team are a first point of contact for our customers. Our Advisors prize...

  • Customer Service Advisor

    7 months ago

    Camden, United Kingdom One Housing Group Full time

    **Customer Service Advisor** We have a fantastic opportunity for someone to join us in the position of Customer Service Advisor** **for One Housing in Camden. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. Our Customer Contact Centre team are a first-point of contact for our customers. Our Advisors prize...

  • Customer Service Advisor

    7 months ago

    Camden, United Kingdom One Housing Group Full time

    **Customer Service Advisor** We have a fantastic opportunity for someone to join us in the position of Customer Service Advisor** **for One Housing in Camden. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. Our Customer Contact Centre team are a first-point of contact for our customers. Our Advisors prize...

  • Customer Service Advisor

    7 months ago

    Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Pancras Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...

  • Customer Service Advisor

    7 months ago

    Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Kentish Town Sports Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...

  • Customer Service Advisor

    7 months ago

    Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Pancras Square Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...

  • Customer Service Advisor

    7 months ago

    Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Pancras Square Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...

  • Customer Service Advisor

    7 months ago

    Camden, United Kingdom One Housing Group Full time

    **Customer Service Advisor** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise and...

  • Service Advisor

    2 weeks ago

    Camden, United Kingdom Jago Consultants Ltd Full time

    I am working with a **Prestige Car Dealership in Whetstone** who are currently looking for a Service Advisor to join their growing team. Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world-class customer service? **About the position** You will be welcomed into a warm and friendly team...

  • Service Advisor

    7 days ago

    Camden, United Kingdom Group1 Automotive Full time

    **Group _1 _ Automotive** Audi Service Advisor £35,000 OTE uncapped Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our hugely successful Audi Dealership on Finchley Road near West Hampstead...

  • Graduate Customer Service Advisor

    7 days ago

    Camden, United Kingdom Mandeville Recruitment Group Full time

    Graduate Customer Service Advisor - Cycling Tours Calling all graduates, with at least 6 months experience in a customer advisor/admin/sales role...and looking for an opportunity to build a rewarding, long-term career, for a reputable brand with progression opportunities! My client are a leading cycling tour agency, who specialise in creating dream...

  • Customer Services Advisor

    7 days ago

    Camden, United Kingdom Reed Talent Solutions Full time

    **Customer Service Adviser** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise and...

  • Senior Service Advisor

    7 days ago

    Camden Town, United Kingdom The Recruitment Solution (London) Ltd Full time

    Interested in working Monday to Friday only, earning £40,000+ OTE as a Senior Service Advisor? If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their clients extremely successful dealership in North West London - You get to be a part of a prestige brand, who provide you with excellent support - You will receive...

  • Customer Service Officer

    7 months ago

    Camden Town, United Kingdom Prime Recruitment Services Full time

    The duties may include: - Provide first line advice, referrals and completion of payments and resolution of queries for customers with primary attention to achieving a positive and personalised customer experience. - To work seamlessly across several customer service access channels - telephone, face-to - face, processing, correspondence and internet. - To...

  • Property Services Coordinator

    5 days ago

    Camden, United Kingdom Service Care Full time

    **Job Title: Property Services Coordinator** **Contract: 6-month Fixed Term (extension possible)** **Location: Camden** **Salary: £26161 - £26897** **Purpose of the Role** **Main Responsibilities** - Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works. - Ensure all records are always kept up to date...

  • Customer Advisor

    7 months ago

    Camden, United Kingdom Zyber Limited Full time

    We are looking for a Part-Time customer advisor to join our brilliant team in **Kentish Town, London. (Weekend availability is required)** Someone with a background in the building/retail DIY industry would be ideal with the ability to maximise sales & meet customer expectations in a retail environment. Zyber Ltd is a new DIY building and decorating...

  • Customer Service Advisor

    3 weeks ago

    Camden, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job Overview: The CRA GROUP LIMITED seeks a highly skilled Technical Support Officer L2Z2 to provide exceptional administrative support to its BuildingControl officers. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Responsibilities: As a key member of our team, you will be...

  • Customer Service Officer

    7 months ago

    Camden, United Kingdom CRA GROUP LIMITED Full time

    3 months contract with Camden Council_ **Job Summary**: **Key Duties/Accountabilities**: - Provide first line advice, referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience. - To work seamlessly across...

  • Customer Services Officer

    7 months ago

    Camden, United Kingdom CRA GROUP LIMITED Full time

    3 months contract with A Local Authority Council_ **Job Summary**: A knowledge of homelessness legislation and the factors affecting clients who may be street homeless is desirable. **Key Duties/Accountabilities**: - Can deliver high quality services across several core service areas. - Can work seamlessly across several customer service access channels,...