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Technical Specialist

1 month ago

Ware, United Kingdom Lanes Group Plc Full time

At the Lanes Group nothing is more important than the health, safety and welfare of our people and our customers. It’s a major reason we are the UK’s largest independent specialist drainage contractor, with a turnover in excess of £210 million, over 2,100 people and a countrywide network of branches.

Full training/PPE/use of company equipment will be provided to ensure that all our Service Engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.

STRICTLY NO AGENCIES PLEASE

Technical Specialist

Monday to Friday - 40 hours plus a call out rota.

Location: Ryemeads

Salary will be dependent on experience.

Benefits: 21 days holiday plus bank holidays; health cash plan; free onsite parking; auto-enrolment pension scheme; friendly working environment.

Individuals working as technical specialists are responsible for analysing and providing solutions to technical drainage issues, providing technical support to other departments and operatives, as well as supervising work process and ensuring health and safety

The role:

- Enabling works on the planned maintenance cleaning program, prioritising the legacy work.
- Advising Operatives on all aspects of day to day duties, supporting with any training needs
- Overseeing jobs onsite to ensure completion, liaising with customers and clients whilst onsite.
- Liaising with Thames Water and feeding back any queries and issues within the Thames Water network. This will include attending regular meetings with the client.
- Liaising with Planners and ensuring all jobs are completed within the monthly targets set.
- Taking ownership of your own region and escalating remedial works to Thames Water. Responsible for chasing footage and liaising with OTS to ensure they can raise the correct follow on works.
- Auditing and Compliance checks.
- Checking competency of new starters

**Contribution to the Company**:

- Communicate care and passion for the Company and its brand
- Strive to be positive and constructive at all times
- Help others through communicating clearly
- Deliver on commitments
- Support all of the team that you are working with to ensure the achievement of goals

Adhere to all company policies

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