Assistant Systems Officer

3 weeks ago

Prestwich, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

Do you enjoy helping people to resolve problems?
- Do you have an administrative background?
- Have you used any form of electronic systems in previous roles?

If you can answer yes to any of the above three questions then we have an ideal opportunity for you as anAssistant Systems Officerwithin the GMMH Systems Team.

As an Assistant Systems Officer, you will be the first point of contact for the users of our systems so any previous experience in either a Customer or Clinical Service environment would be invaluable.

We are passionate about supporting the users of our systems and aim to provide the highest level of support to our clinical colleagues at all times.

With over 5000 users and 10 systems to support, the role does require you to have the ability to manage your time effectively - you are often faced with competing demands on your time daily, so you will need to be organised and methodical in your approach to completing tasks.

There is no requirement for previous knowledge or experience in the use of our current systems as full training will be provided as part of your induction, though experience of working with any type of electronic system previously would be beneficial.

Interviews will take the format of an Assessment Day at The Curve, Greater Manchester Mental Health NHS Foundation Trust, Bury New Road, Prestwich, M25 3BL.

Previous applicants need not apply.

As an active member of the team the post-holder will; (a) maintain Business System Administration for the live operation of systems; (b) produce routine operational guidance and support for system users, including system support; (c) assist on projects relating to the support and development of the information systems, (d) contribute to the continuing development of systems and the realisation of the benefits of the systems.

The postholder will also be required to support the provision and management of training sessions across the organisation as well as providing a support service to queries in relation to the systems managed.

Members of the Systems Team must be prepared, and have the ability, to act as change agents and champions of the system, and to encourage and support Trust staff with electronic recording.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please see attached job description and person specification

Staff benefits
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts

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