Catering Retail Assistant

Operating POS tills and handling cash transactions
- Assisting Customers in finding products and answering queries
- Stocking and replenishing shelves and displays
- Keeping the retail area clean and tidy
- Ensuring that stock levels are maintained
- Assisting with stock takes and inventory management
- Following safety regulations and standards
- Handling customer complaints and resolving them
- Collaborating with team members to maintain a smooth operation
- Promoting and upselling products in line with NHS Guidelines
- Participating in meetings sharing ideas with the team
- Accurate recording of Food safety due diligence
- Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400members of staff, who deliver services from more than 160
- We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
- Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
- Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
- Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
- Greet and welcome customers in a friendly and approachable manner
- Take orders and accurately input into POS system
- Prepare and serve food and beverages in accordance with food safety guidelines
- Maintain a clean and safe working environment, including adhering to all infection control measures
- Keep track of inventory and report any shortages or expired items to management
- Handle cash, credit card and mobile payments and reconcile the cash register at the end of each shift
- Communicate effectively with team members and supervisors to ensure efficient cafe operations as a team
- Maintain an excellent level of customer service, ensuring to deal with customer complaints and resolving any issue where necessary
- Adhere to the NHS policies and procedures, including NHS safety regulations and operational standards
- Perform any other duties as assigned by management

See attached detailed job description and person specification:
Staff benefits

Pay Enhancements - 43% additional for Evenings (8pm onwards) and Saturdays and 85% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts