Receptionist and Administrative Assistant
3 weeks ago
Overview:
**EXL **(NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world’s leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect creating value from data to ensure faster decision-making and transforming operating models. Key industries including Insurance, Healthcare, Banking and Financial Services, Media, and Retail among others.
Role Title:
**Receptionist and Administrative Assistant**
BU/Segment: Facilities and Infrastructure
Location: London, United Kingdom
**Responsibilities**:
- Meet and greet guests and employees
- Answer incoming calls, screen and direct calls to appropriate recipients
- Every morning, noon, and evening, do a floor walk and ensure the office is tidy, equipment working ok, no H&S issues, and the general state of the office is good.
- Book meeting rooms and liaise meeting room swaps / prioritizing
- Book taxis and make reservations
- Be first point of contact for the office for clients, vendors or employees
- Perform word processing, create spreadsheets, presentations, and other typing/projects as requested
- Order and maintain office supplies, flowers or gifts when needed
- Run necessary office errands (lunches, meeting supplies, office supplies, etc.)
- Prepare, send and receive couriers / post
- Occasionally provide support to the various departments as needed
- Distribute mail to appropriate recipients
- Liaise with building security and Front of House on issuing access cards, monitoring visitors, etc.,
- Act as point of contact for building Security and building Front office
- Act as contact to the landlord for building maintenance issues
- Help in organizing office events
- Liaise with vendors as needed (stationery, catering, courier, taxis)
- Manage the hospitality side of the office: order catering, place food in rooms, arrange for coffee, tea, water, etc. for meetings.
- Constant liaison with Facilities Manager to ensure smooth running of the office, completion of any pending tasks, and picking up any new needful tasks
Qualifications
- Minimum A Levels
- Administrative and front office experience
- Experience with Microsoft Office
- Ability to communicate effectively and professionally with all levels of the organization
- Strong attention to detail and accuracy
- Professional yet warm and welcoming to guests
More reasons to join us:
- As part of a leading global operations management and analytics company, you can look forward to a competitive salary with generous bonus, private healthcare, critical illness and income protection insurance, and a rewarding pension.
- At EXL, we offer a hybrid working model, which allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
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