Day and Night Support Workers

3 months ago

Antrim District, United Kingdom MPA Recruitment Full time

**Main duties and responsibilities are to**:
**A.** **Customer & Client Focus**

1. Develop and maintain a trusting and professional relationship with the people who use our services and act in a supportive and empathetic manner towards them.

2. Display compassion and sensitivity to the people who use our services’ and next of kin needs.

3. Contribute towards a harmonious and therapeutic environment.

4. Support the people who use our services to manage their physical health, mental health and wellbeing through the development and implementation of an individual support plan.

5. Identifies problems and issues and work with the people who use our services to provide the most appropriate solutions to promote wellbeing for all.

6. Involve the people who use our services in all aspects of decision making and be sensitive to difficulties encountered by them.

7. Under supervision and guidance, deliver care and support which enable the people who use our services to improve or develop social, domestic, personal and community living skills as defined within their personal support and care plan and identified outcomes.

8. Provide care and support by motivating, mentoring and empowering the people who use our services in the following areas:
a. Housekeeping duties as required e.g. domestic/cleaning skills, meal preparation, shopping and budgeting.

b. Receiving or managing their medication where appropriate.

c. Maintain contacts and appointments in the community using own transport, where relevant.

d. Liaise with external agencies when required.

e. Maintain standards of hygiene and support in relation to infection control.

f. Assist in planning, organising and participating in individual or group outreach activities both within the scheme and in the community, including holidays and outings and accompanying the people who use our services as required.

g. Offer advice and support for personal safety and security.

h. Promote positive health choices and healthy life styles.

i. Actively promote the people who use our services involvement.

j. Advocate for the people who use our services as required.

k. To ensure safe custody and appropriate documentation of all monies held on behalf of the organisation and the people who use our services.

l. Ensure receipts obtained for all transactions executed on behalf of the organisation or the people who use our services.

m. Participate in completing risk assessments where staff and the people who use our services are likely to be vulnerable.

n. Work towards reducing the stigma experienced with complex learning / mental disabilities.

9. To intervene appropriately to resolve situations arising out of conflict or challenging behaviours.

**A.** **SHORTLISTING CRITERIA**

**ESSENTIAL CRITERIA**

**1. Circumstances**
- To be willing to work various shifts, which may include days, nights, evenings and weekends.

**2. Skills & Experience**
- Experience of supporting an individual with household tasks and/or providing emotional support.
- Knowledge and understanding of intellectual disability issues.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £21,305.48-£28,392.00 per year

Ability to commute/relocate:

- Antrim District, County Antrim: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Home care: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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