Complex Care Support Worker

6 months ago

Stafford, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

We in the Community Complex Care Team pride ourselves on our delivery of excellent, holistic patient and family centred care within the home, school and a variety of community settings. All of our client group (Adults and Children) have highly complex physical health needs, which we meet in order to support their independence and enable them to lead fulfilling lives at home with their families.

We are a large, expanding team covering the whole of Staffordshire, with office bases in Stafford, Stoke-On-Trent & Lichfield. We operate in a Hub system, which is, based on geographical location. This allows us to ensure a supportive, small team feel across all hubs. We provide a 24/7 nurse on call service, ensuring a constant point of contact where support can be accessed.

**We are recruiting to the following locations**:
Stoke on Trent,

Stafford, Uttoxeter and Stone,

Lichfield, Burton and Tamworth.

You will be able to discuss your preferred location during the interview.

We are looking for Complex Care Support Workers to join our team to help us to support our families. The needs of our client group varies widely, from needing support with their breathing to managing challenging seizure activity and everything in between We do cover a 24 hour period so there is an expectation that you would be able to work days and nights and the shift times are individual to each package of care. The whole of your shift will be spent with one client, so you will get the opportunity to really make a difference.

Full training will be given to meet the individual needs of the client but previous care experience is required.

If you have a positive outlook, professional attitude, are a good team player and are passionate about delivering high quality, safe and compassionate care then we would like to hear from you.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression

Excellent NHS Pension scheme

Generous maternity, paternity and adoption leave

Options for flexible working

Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave

Extensive Health and Wellbeing support and resources

If you work in our community teams, we pay for your time travelling between patients

Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate

Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates

Salary sacrifice bikes up to £2k

Free car parking at all trust sites

Free flu vaccinations every year

Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

To work in patient’s homes or other designated settings to deliver high quality care to patients with complex physical health care needs, including but not limited to management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration.

To assess patient care needs on a daily basis, implementing and evaluating care plans produced by qualified nurses with patients and their families.

To assess care plans, risk assessments and contingencies, in conjunction with the qualified nurses, on a regular basis to ensure consistency and reflect up to date care needs.

To ensure the delivery and quality of care given complies with local and Trust agreed policies and procedures and is of the highest standard.

To assist patient in achieving their potential to live independently as per care plan.

Qualifications and training

Experienc e

Significant experience in similar role with demonstrable commitment to mandatory training, attendance and engagement.

Previous care experience in a health, social care or childcare setting.

Experience of communicating highly complex or sensitive information and using skills to overcome barriers to understanding, for example with non-verbal patients

Experience dealing with complex care needs, including management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration

Understanding of Information Governance, data Protection, Care Certificate HCPC/NMC standards, and safeguarding vulnerable children and adults

Knowledge

Excellent communication and writing skills.

Ability to travel across Staffordshire.

Able to work on own initiative without direct supervision.

Ability to maintain professional boundaries/ diplomacy whilst working in intense conditions.

Able to work well within a team.

Able to maintain confidentiality.

Able to recognise own limitations and scope of practice.

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