Team Leaders

2 days ago

Larbert, United Kingdom Eddy's Food Station Ltd Full time

TEAM LEADER - EDDY’S FOOD STATION
- **Ready, Steady, Let’s Work for Eddy’s**_

Eddy’s Food Station is a new chain of modern dynamic convenience stores across Scotland and we’re open in Larbert. Our stores serve the best ‘on-the-go’ hot and chilled food and drinks as well as all the products and services customers require from their neighbourhood store.

If you're fleixible in your approach and ready to start as sson as possible we'd love to hear from you. As one of our Team Leaders you’ll be focused on great service as part of a top team driven to achieve gold standard service to our customers through quality customer attention and product offering. Positive, confident and with a great work ethic, you’ll be customer focused, quality orientated, adaptable, motivated and willing to learn new skills. You’ll also be proud to work for Eddy’s Food Station and serve your local community.

These new and exciting roles will provide challenges and opportunities in a fast-paced environment. You’ll already be a self-starter preferably with retail experience, leadership and management capabilities. You’ll have good communications skills and always be focused on store standards and KPIs.

**Job Overview**
- Maximise profitability of store through increasing sales and controlling costs and stock levels.
- Assist in the management of all store operations including financial procedures, facilities, IT/EPOS, staffing, merchandising and stock management, hygiene and cleanliness, and general customer satisfaction.
- Ensure all staff work to the required standard within company procedural guidelines and motivate staff to execute exceptional levels of service.
- Assist with organising staff training, development, appraisals and disciplinary procedures when required.
- Support the Store Manager in all aspects of the daily business including non-customer facing duties such as delivering management information as required whether daily, weekly, monthly or annually.

**Responsibilities and Duties**
- Support the Store Manager in ensuring the financial profitability of the store.
- Lead your team from the front providing a great example to Team Members and Trainees.
- Deliver first class customer service through the store team, service and product offering
- Maintain a clean, light, bright store - exterior and interior - that offers a positive customer experience every time they visit.
- Support with the induction and training requirements for new staff.
- Ensure food safety is treated as a priority and all food safety standards are upheld.
- Work with the Store Manager to create suitable work schedules for staff members including leave authorisations aligned to the business requirements.
- Appraising staff performance and conducting any required disciplinary procedures.
- Ensure that all necessary check sheets are completed daily/weekly/monthly as required.
- Motivate staff to deliver top customer service.
- Support the recruitment of staff as and when required.
- Monitor market trends locally and nationally and recommend product and service suggestions to senior management.
- Give product and service updates for staff as new goods and services are introduced.
- Check stock levels and order in line with company procedures.
- Report and where possible remedy any maintenance issues on the premises.
- Cash up the till on a daily basis and ensure all banking and reporting procedures are carried out.
- Support the daily reporting of income, expenditure, exceptional costs, wastage etc.
- Resolve customer complaints, escalating where necessary.
- Support the Store Manager with the security and safety requirements of the store.

This is not an exhaustive list of duties but provides guidance for the key aspects of the role.

**Skills, knowledge and experience**
- Retail management experience preferably in a convenience store, supermarket or catering/hospitality event environment.
- Possess excellent people skills including being able to communicate at all levels from customers to staff and suppliers to managers.
- Be able to work hard and understand the importance of running an efficient and effective store that is flexible to the needs of its customers and its stakeholders.
- Cash handling and modern payment knowledge is also required although training will be provided.
- Have a customer focus and a good eye for detail and willing to learn the management principles to make the store operationally profitable.
- A ‘Can Do’ attitude is essential for this position

**Conditions**
- Discovery Retail strongly encourages all employees to have a minimum of two vaccinations to protect against the spread of Covid-19 or be working towards this. The company acknowledges that in some cases pre-existing health aspects may allow exclusion from this condition.
- You will have to demonstrate your right to work within the United Kingdom.

If you’re ready for a new retail adventure please send your CV as soon as possible.

**J

  • Team Leader

    3 days ago

    Larbert, United Kingdom SSP Group Plc Full time

    **Team Leader - Starbucks - Forth Valley Royal Hospital** **Everyone regardless of age starts on £9.91 per hour.** You may be wondering who are SSP? Well, we’re one of the best kept secrets in Hospitality and Retail. You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants, bars, cafes, food courts and...

  • Team Leader

    2 days ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Do you have customer service experience, and are you seeking a new opportunity in Falkirk? We are looking for a passionate and dedicated Team Leader for a full-time role, offering an attractive salary and benefits package. In this Team Leader role, you'll manage a team responsible for customer care while you motivate and guide a team of...

  • Team Leader

    2 days ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Do you have customer service experience, and are you seeking a new opportunity in Falkirk? We are looking for a passionate and dedicated Team Leader for a full-time role, offering an attractive salary and benefits package. In this Team Leader role, you'll manage a team responsible for customer care while you motivate and guide a team of...

  • Team Leader

    16 hours ago

    Larbert, United Kingdom Webhelp Full time

    Do you have customer service experience, and are you seeking a new opportunity in Falkirk? We are looking for a passionate and dedicated Team Leader for a full-time role, offering an attractive salary and benefits package. In this Team Leader role, you'll manage a team responsible for customer care while you motivate and guide a team of hardworking...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Customer Service/Support** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. **As a Team Leader, you can expect to take on the following**: - Ensure that our people perform to...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. **As a Team Leader, you can expect to take on the following**: - Ensure that our people perform to the highest standard delivering exceptional results - Manage workload in a timely and effective...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a salary of up to £26,000 with a bonus earning potential of...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a salary of up to £26,000 with a bonus earning potential of...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Advisor** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Customer Service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a salary of up to £26,000 with a bonus earning potential of £3000 annually along with a...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Advisor** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Advisor** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Customer Service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a...

  • Team Leader

    7 months ago

    Larbert, United Kingdom SSP Full time

    **About the Role**: **Team Leader** **at** **Starbucks - Forth Valley Hosppital** **Pay rate **£11.00 **per hour.** You may be wondering who are SSP? Well, we’re one of the best-kept secrets in Hospitality and Retail. You may not know us by name, but you will know us from our brands. We are the leading operator of restaurants, bars, cafes, food courts...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you passionate about Customer Service? Do you have experience in leading teams to deliver the best Customer Service and are ready for a new challenge? We have a new part-time opportunity for a Team Leader to join our team in Falkirk. Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional...

  • Team Leader

    7 months ago

    Larbert, United Kingdom Webhelp Full time

    **Advisor** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: - Are you passionate about Customer Service? Do you have experience in leading teams to deliver the best Customer Service and are ready for a new challenge? We have a new part-time opportunity for a Team Leader to join our team in Falkirk. Are you ready to support...

  • Team Leader

    6 months ago

    Larbert, United Kingdom Eddy's Food Station Ltd Full time

    TEAM LEADER - EDDY’S FOOD STATION - **Ready, Steady, Let’s Work for Eddy’s!**_ - **MUST HAVE PREVIOUS RETAIL EXPERIENCE AS AN IMMEDIATE START IS AVAILABLE.**_ Eddy’s Food Station is a new chain of modern dynamic convenience stores across Scotland and we’re open in Larbert. Our stores serve the best ‘on-the-go’ hot and chilled food and drinks...

  • Team Leader

    5 days ago

    Larbert, United Kingdom Webhelp Full time

    **Job Advert** Are you ready to put your passion for people to work? We are looking for Team Leaders to join us within a fast-paced, dynamic contact centre environment in Falkirk, managing calls from customers and delivering service excellence every step of the way. You’ll have the opportunity to grow with our fun-loving global community of more than...

  • Team Leader

    3 days ago

    Larbert, United Kingdom Webhelp Full time

    **Advisor** **Location** - Larbert, United Kingdom**Language** - English*** **Job Advert**: Are you ready to put your passion for people to work? We are looking for Team Leaders to join us within a fast-paced, dynamic contact centre environment in Falkirk, managing calls from customers and delivering service excellence every step of the way. You’ll have...

  • Team Leader

    4 weeks ago

    Larbert, United Kingdom Ssp Group Full time

    Team Leader / Duty Manager at Starbucks - Forth Valley Hospital Pay Rate: £12.22 per hour.Shift Pattern: Full-time, scheduled between 6:00am and 8:00pm including weekends.Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to...

  • Team Leader

    2 months ago

    Larbert, United Kingdom CV-Library Full time

    SSP UK & IRELAND Team Leader / Duty Manager at Starbucks - Forth Valley Hospital Pay Rate: £12.22 per hour. Shift Pattern: Full-time, scheduled between 6:00am and 8:00pm including weekends. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks...