Coffee Shop Assistant

2 weeks ago

Aviemore, United Kingdom Macdonald Aviemore Resort Full time

This role is ideal if you have experience in a similar customer-facing role in hospitality. However, if you have worked in a quality-led customer service role in a different industry and are willing to learn, we will provide you with training and the opportunity to thrive

Please see a summary of the responsibilities of our Coffee Shop Assistant below:

- Ensure that all guests are met with a warm and genuine welcome
- Prepare and serve light refreshments, including sandwiches, toasties, paninis, cakes, tea, coffee and other beverages
- Maintain a safe and clean environment before and during service, with full awareness of the relevant Health & Safety and Food Hygiene procedures

In addition to associated employer benefits, we also offer:

- Substantial discount on rooms across the Macdonald Hotels & Resorts group
- Use of leisure facilities
- On site staff accommodation may be available
- 25% discount on food and drink within our hotels and resorts
- 25% discount on all spa treatments
- Access to the Employee Assistance Programme through Hospitality in Action
- Access to Wagestream, a user-friendly app which offers a real-time view of accrued pay and access to earned wages, as well as a savings function and independent financial tips.

As part of the Macdonald Food and Beverage Team, you will play a vital role in delivering an outstanding experience to all our guests.

We see you as a real ambassador of our company, operating on the front line with an organised, proactive approach, excellent customer service and a meticulous eye for detail. As a member of the larger team, you will have the opportunity to learn about the broader operations of the resort as well as making friendships and building a network of colleagues. This is a great place to start if you are interested in the world of hospitality

You love to interact with people and your ability to engage with our guests in a confident and approachable manner is the first step to delivering great service. You are also a proactive and committed team player with a ‘can do' attitude - you’re great to have around and both guests and colleagues appreciate your enthusiastic approach.

**Job Types**: Full-time, Part-time

Pay: From £11.44 per hour

Expected hours: No more than 48 per week

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Sick pay
- Store discount

Day range:

- Monday to Friday
- Weekend availability

Physical setting:

- Café
- Coffee shop

Shift:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Aviemore: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: JGCS20042024

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