Repairs Administrator

3 weeks ago


Horsham, United Kingdom Workshop Recruitment Full time

**Repairs Administrator**

**Horsham**

**Permanent**

**£24,500**

Our client who specialises in providing professional and high-quality construction, building maintenance and facilities management services across the south of England is looking for an individual who will provide a professional and efficient administrationservice for the Horsham Office, supporting the operational team in delivering maintenance services.

**Duties**
- Liaising with building users & tenants to arrange appointments and access
- To record accurate information on jobs from engineers, subcontractors and clients.
- To ensure all systems are kept updated with required information
- Allocate the right subcontractors to reactive work, based on skills, availability and locality to ensure we meet appointment times.
- Ordering materials and equipment as required and recording information on the job management system
- To carry out customer satisfaction surveys to building users post work completion
- Supporting the resource controller to plan and deliver the day by sending the right operatives and sub-contractors, ensuring operatives and sub-contractors arrive on time and in the most cost-effective manner.
- Deputise the role of a Resource Controller potentially at short notice to cover holidays, sickness or any other period of absence that may require the support of the role.
- Office Management tasks including stationery, equipment and welfare items ordering and liaising with contractors as required
- Administration tasks updating key contract documents

**Skills Required**:

- Strong Attention to Detail and willing to show initiative
- Ability to work without supervision with excellent time management skills
- Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
- Be reliable and dependable; identify issues and record them, along with other measures as necessary;
- Be comfortable in dealing with the workforce, client, or tenants, and be able to remain professional and calm.

**Knowledge Required**
- Good working knowledge of MS Office including Word and Excel with accurate keyboard skills (Essential)
- Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken by each trade group. (Desirable)
- Good understanding of Geographical areas including streets and buildings, finding the best routes, and travel times between different locations (Desirable)

**Qualifications required**
- GCSE or Equivalent in Qualification in Maths and English.
- NVQ in business administration or equivalent (Desirable)



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