Deputy Head, Student Casework

1 week ago


Preston, United Kingdom University of Central Lancashire Full time

**Job Reference**

1240-23

**Date Posted**

Monday 29 January 2024

**Application Closing Date**

Wednesday 21 February 2024

**Location**

Preston Campus

**Salary**

£48,350 to £56,021 per annum

**Basis**

Full Time

**Contract Type**

Indefinite

**Job Category / Type**

Professional Services

**School / Service**

Academic Registry

**Hours**

36.25 hours per week

**Interview Date**

To be confirmed

**Job details**:

- We are looking for a dynamic leader to provide vision and direction to the ongoing development of the student casework function at the University of Central Lancashire. The role of Deputy Head, Student Casework within the Academic Registry will lead the development, promotion and implementation of policies and procedures relating to student complaints, appeals and conduct matters.

You will provide leadership of the student casework function and develop strategies to improve student experience and to promote a culture of learning from students’ experiences. The post holder will ensure that policy, process and the underpinning administrative operations meet the business needs of the University and are aligned sector best practice. As a member of the Academic Registry, reporting to the Deputy Registrar (Immigration and Compliance), you will work closely with other professional services managers and academic leaders to ensure that the work of the casework team is conducted in a fair and equitable manner, aligned to the principles of natural justice.

To apply, please visit: Job description - University of Central Lancashire (promotingpeople.co.uk)

**_ To read more about the benefits of working at UCLan, please _**_click here_**

UCLan is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our website at Safeguarding - UCLan



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