Patient Systems Support

2 weeks ago


Darlington, United Kingdom Harrogate and District NHS Foundation Trust Full time

The delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care.
The Trust has invested significantly in digital technology and this is an exciting opportunity to be part of a teamsupporting the development, testing, training and continued roll out of SystmOne and ICE, two of the Trust's key clinical electronic patient record systems.
If you like to increase your existing knowledge of Harrogate and District NHS Foundation Trust’s electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service to end users across the HDFT organisation this could be the role for you.

This role can be based in Harrogate, Darlington or Sunderland.

The SystmOne & ICE team are responsible for the training, administration, management and further development of 2 key clinical systems:

- SystmOne: The patient clinical system which is used by a large number of community and acute services
- ICE [Interoperability Communications Environment], which is widely used across the whole organisation and local healthcare community.

This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system users across the whole of the North Yorkshire, County Durham, the North East, Northumberland, Tees Valley and Wakefield localities and it is crucial that the post holder has a flexible approach and is willing to travel.

The successful post-holder will be based in Harrogate with access/opportunity to work from other team bases across the community footprint aswell as working from home. It is likely that you will sometimes work from home to support teams and system users with various remote working solutions.

You will be able to demonstrate a defined track record of patient / clinical systems support and promoting the importance of high quality data integrity to inform effective decision making. Previous experience of SystmOne or ICE would be desirable.

At Harrogate and District NHS Foundation Trust we provide ‘outstanding’ care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

The Patient Systems Teams are specialist multi skilled information professionals responsible for the administration, support, management, training and further development of the Trusts Patient and Information systems, such as SystmOne, ICE, iCS (PAS), eReferral Service, Dragon Medical (DMWorkflow Manager and DMOne) Endosoft, Patientrack, EPMA (Medchart) and WebV EPR, used by teams across the acute and community based services.

This is an exciting opportunity for an enthusiastic, customer focussed individual to join the Patient Systems Team and support both business-as-usual and ongoing projects. You will provide specialist knowledge and support to system users, be committed to service delivery and continual customer focussed improvement.



  • Darlington, United Kingdom North of England Commissioning Support Full time

    **Job Purpose / Summary**: Reception: To support the Partners and Practice Management to deliver a quality service to patients through the provision of an effective and efficient reception service. **Dimensions of the job**: Reception: To provide an effective reception administration service. To operate computer systems for the dimensions of the role. To...


  • Darlington, United Kingdom North of England Commissioning Support Full time

    We require a friendly and enthusiastic staff member to join our present team of Patient Liaison Assistants in providing an excellent customer care and administration service to both patients and colleagues. I.T. and customer care experience are essential, along with a flexible attitude and a willingness to help patients.

  • Patient Administrator

    2 weeks ago


    Darlington, County Durham, United Kingdom uk.whatjobs.com - Jobboard Full time

    Patient Administrator The Woodlands Hospital 37.5 Hours & Permanent Salary: £23,166.00 PA (depending on level of experience, qualification and training) The Woodlands Hospital in Darlington is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex...


  • Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

    This post will be based at the Darlington Memorial, however the post holder will be expected to be flexible and there will be some requirement to work at Bishop Auckland. You may also be required to support services at the other sites within the Trust. We actively encourage and support all appropriate professional development and we develop staff in line...

  • Receptionist

    4 weeks ago


    Darlington, United Kingdom North of England Commissioning Support Full time

    We require a friendly and enthusiastic staff member to join our present team of Receptionists in providing an excellent customer care and administration service to both patients and colleagues. I.T. and customer care experience are essential, along with a flexible attitude and a willingness to help patients.

  • Medical Secretary

    4 weeks ago


    Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

    ADDITIONAL TO BAND 2 SECRETARIAL SUPPORT OFFICER To provide a full range of confidential secretarial/administrative support to supporting clinical staff, working with mínimal supervision To undertake typing and distribution of clinical and other patient-related and general correspondence, dictated by Consultants and supporting clinical staff, to achieve...

  • Ward Clerk

    5 days ago


    Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

    To receive patients and visitors to the ward To input patient admission, attendance, transfer and discharge data to the necessary patient administration & information systems, ensuring patient and GP details are accurate and updated as necessary To arrange patient follow up and other appointments, as required To provide administrative support to ward-based...

  • Pe Teacher

    7 days ago


    Darlington, United Kingdom Support Solutions Personnel Limited Full time

    **Full Job Description** **PE Teacher - North East** An experienced teacher is required to educate children within Physical Education They will be working closely with the children to support their educational needs and achieve the outcomes set out in their Education, Health and Care Plan (EHCP). They would need to be skilled in knowing when to step back...


  • Darlington, United Kingdom Whinfield Medical Practice Full time

    Job summary Whinfield Medical Practice, Darlington requires a part time clinical read coder/administrator ( 20-25 hours per week) As a clinical coder you will support the Administration Manager and be part of the Patient Records Administration Team to code, workflow and manage documents to ensure robust record-keeping and accurate patient data. ...


  • Darlington, United Kingdom Darlington Association on Disability Full time

    **This post is advertised on behalf of an employer using our service. Darlington Association on Disability is not the employer.** **Description**: Personal Care Assistant needed to support a young, mostly independent, gentleman in his own home (Darlington Town Centre) around personal care, domestic duties, meal planning and preparation. You would be...


  • Darlington, United Kingdom County Durham and Darlington NHS Foundation Trust Full time

    County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around 600,000 people. We are a high performing organisation with a track record of success. Many NHS organisations and charities need help from volunteers. This is a great way to support the NHS and get involved in your...

  • Scheduling Support

    4 weeks ago


    Darlington, United Kingdom Eton Environmental Group Ltd Full time

    **Job Summary** This role involves providing support to the lead surveying scheduler, booking appointments into our online system and organising equipment and site requirements. **Job Type / Category** Administration Department **Salary**: £24,000.00 per year Work Location: In person


  • Darlington, United Kingdom Whinfield Medical Practice Full time

    Job summary Whinfield Medical Practice, Darlington Full Time Medical Receptionist/Administrator We are looking for an enthusiastic, highly motivated Medical Receptionist/Administrator to join our team The successful candidate will provide administrative support to the Practice including: Input data to our clinical system Process clinical...

  • Receptionist

    3 weeks ago


    Darlington, United Kingdom Blacketts Medical Practice Full time

    Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Deal with all general enquiries, explain processes, make new and follow-up appointments. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure completion of paperwork as appropriate....

  • Bookings Co-ordinator

    4 weeks ago


    Darlington, United Kingdom Harrogate and District NHS Foundation Trust Full time

    This post is a newly created role to manage the school and community booking for the school age immunisation service. The postholder will co-ordinate school sessions, liaise with schools re dates and ensure communication is sent out in a timely manner. They will also manage any changes. They will also book community venues for catch up clinics. 1.Liaises...


  • Darlington, United Kingdom Circle Health Group Full time

    Applicants should meet the following criteria: Degree or Diploma in Diagnostic Radiography. Healthcare Professionals Council (HCPC) registration. A general radiographic background / training. IT systems familiarity e.g. RIS / PACS. Knowledge of the healthcare service sector and the systems and processes used. Aware of College of Radiographers and...

  • Pharmacy Assistant

    4 weeks ago


    Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

    The post-holder must ensure that all duties are performed following SOPs and include: Prescription process/issue and receipt undertake reception duties including the receipt, validation and prioritisation of prescriptions and the issuing of prescriptions to wards/departments or other health care professionals check the exemption status of the patient on...

  • Medical Secretary

    3 weeks ago


    Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

    Job summary Anopportunity has arisen for a medical secretary within the CardiologyDepartment. We are a busy team and arelooking for an experienced medical secretary with excellent secretarial, typingand interpersonal skills. The successfulapplicant will become an integral part of an efficient, flexible and pro-activeteam providing an excellent...


  • Darlington, United Kingdom Meridian Business Support Full time

    Our Client a very successfully and expanding accountancy practice with several offices throughout the region are currently on the lookout for a Senior Payroll Administrator to join their team The Role-Senior Payroll Administrator Process weekly, fortnightly and monthly payrolls in a timely and accurately manner Support other members of the team including...


  • Darlington, United Kingdom Pulse Temp Nursing Full time

    Pulse Nursing Agency are looking for experienced Phlebotomists and HCA's with Phlebotomy experience in the Darlington with shifts available Monday-Sunday (8:00am19:30pm). Offering competitive hourly pay rates of.Mon-Fri £18.00Sat £20.96Sun&BH £25.78Working as a Phlebotomist/HCA you will:Complete POCT cholesterol checks; height, weight and waist...