Parts Advisor

5 days ago


Nuneaton, United Kingdom Colin Pybus Recruitment Full time

**PARTS ADVISOR - FULL-TIME/PERMANENT**

**NUNEATON**

**Salary**: £22,000 plus bonus, OTE £24,000 - and benefits listed below

**Do you want to be part of 700 members of staff employed in 13 dealerships and one dedicated service centre across the country, giving the business both a national presence and a local community spirit? Then we have a role for you**

**Your Role**:
Through excellent customer service, you will promote and affect sales of stock, at retail, trade, and workshop counters both over the phone and face to face.

**Your Main Duties**:

- Ensures that all customers at retail, trade, and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
- Completes all administrative functions in an accurate and timely manner
- Achieves sales by prospecting, acquiring, and maintaining accounts and actively promoting Parts and associated promotions to potential customers
- Answers customers’ questions regarding technical problems, warranties, and repairs in a manner that is easily understood and avoids excessive use of technical jargon
- Communicates and logs any discrepancies of stock with the Parts Manager
- Actively supports company policy and best practices in security, with particular emphasis on the protection of sensitive customer information

**What we’re looking for**:

- ** Previous experience **as a Parts Advisor is required
- Exceptional verbal and written skills and excels in both telesales and customer facing roles
- Prior experience of using parts catalogues and understanding stock control is essential
- Demonstrates excellent attention to detail and accurate record-keeping
- CDK experience would be advantageous
- Collaborates with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customer’s expectations are met if not exceeded
- Positive friendly and professional manner, demonstrates integrity, discretion, and objectivity
- Computer literate, including Microsoft Office
- A good technical understanding of motor vehicles

**Benefits**:

- Medicash health cash plan
- 24 days holiday (plus Bank Holidays) per annum rising with length of service
- Discounted shopping, gym, and dining benefits
- Competitive bonus structures

**_
Please forward your up-to-date CV to Ellie at Colin Pybus Recruitment_


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