First Line Support

First Class Support provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses across the UK. Students receiving your support will either be on the autistic...

**Exciting Venue/Event Management Company** **Investment and Growth** **Package**: £22,000 - £28,000 + benefits **Office**: Leeds (First Direct Arena), with travel to other venues - Do you have 2+ years’ experience working in technical support? - Do you have experience supporting EPOS or POS infrastructure or software? - Do you want to travel and...

**Exciting Venue/Event Management Company** **Investment and Growth** **Package**: £22,000 - £28,000 + benefits **Office**: Leeds (First Direct Arena), with travel to other venues - Do you have 2+ years’ experience working in technical support? - Do you have experience supporting EPOS or POS infrastructure or software? - Do you want to travel and...

To provide first aid, and occasionally life-saving services to those who need help at public events in accordance with current scope of practice. We have immediate work available both on our own events and supporting industry partners. **Qualifications Required**: In possession of a recognised UK pre-hospital care qualification such as: - Qualsafe FREC-3 -...

**Job Title**:2nd Line Support **Location**:Leeds **Salary**:£26k - £30k **Benefits**:Pension, Annual Bonus, Regular Salary Reviews, Great Progression Opportunities, Professional Training Programmes **Why would I be interested?** This is a perfect opportunity for someone looking to start the process of becoming an IT Specialist or an all-around 3rd...

**Job Title**:2nd Line Support **Location**:Leeds **Salary**:£27k - £30k **Benefits**:Pension, Annual Bonus, Regular Salary Reviews, Great Progression Opportunities, Professional Training Programmes **Why would I be interested?** This is a perfect opportunity for someone looking to start the process of becoming an IT Specialist or an all-around 3rd...

**Job Title**:2nd Line Support **Location**:Leeds **Salary**:£26k - £28k **Benefits**:Pension, Annual Bonus, Regular Salary Reviews, Great Progression Opportunities, Professional Training Programmes **Why would I be interested?** This is a perfect opportunity for someone looking to start the process of becoming an IT Specialist or an all-around 3rd...

Job DescriptionWhat's the opportunity?This role provides first-line technical support to end-users, including troubleshooting hardware and software issues, answering technical queries, and resolving technical problems via phone, email, chat, or in person. The successful candidate will be the first point of contact for the company and therefore must represent...

Company DescriptionGreat Bear is a leading 3rd party UK logistics business providing nationwide dedicated and shared user warehousing and distribution solutions for international blue chip clients. We operate in over 7 million sq. ft. of warehousing and operate a large modern commercial vehicle fleet, coupled with an extensive added value service...

First Class Support provides academic support to students in receipt of disabled student allowance (DSA). Due to recent demand, we are looking to galvanise our team of highly qualified and experienced specialist support staff for the 2023-2024 Academic Year. Trainee notetakers will be recruited at entry level and must undertake our in-house L3 notetaking...

This role is focused on providing first level support to the client ensuring their productivity through effective use of the Firms IT systems. To deliver a high level client service experience and to continually improve the quality of the service delivered through proactivity, good communication, technical skill and organisation. The post holder is a...

Company DescriptionYou can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Great Bear is a leading 3rd party UK logistics business providing nationwide dedicated and shared user warehousing and distribution solutions for international blue chip clients. We operate in over 7 million sq. ft. of...

Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team providing IT Support Job Title: 1st Line Support IT Apprentice Pay: £22,000 per annum 18 Month Apprentice with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location -...

2nd Line support Analyst – major pan European group REF1105 4.5 day working week. 4% pension Death in Service Training Additional Benefits £200 payment for on call £paid for on call / per hour. Co phone & laptop. Region West Yorkshire Description Role: Working in a fast paced environment with time critical resolutions required, this role is to...

VIP Desk Hosts - first direct Arena, LeedsAs the world’s leading venue Management Company, ASM Global brings entertainment, excitement and opportunity to millions of people across the world. first direct Arena is the major entertainment venue located in the vibrant city centre of Leeds, hosting live music, comedy, entertainment shows and sporting events....

Job Title: Infrastructure Engineer / 3rd Line Support Job Purpose: Provide a high level of service support and maintain the systems and infrastructure, with the responsibility of identifying and implementing new developments, which are aligned with the organisation’s strategy. Project: This major transport organisation, based in North Leeds, are looking...

Job DescriptionKey responsibilities - Achieve 100% KPI - Respond to all new assigned tickets within 30 min - Provide response to all open tickets every 24 hours - Provide responsive support to all customer enquiries and incidents - Take ownership of incidents and ensure customer communication is clear and consistent through the ticket life-cycle - Manage...

Job DescriptionKey responsibilities - Achieve 100% KPI - Respond to all new assigned tickets within 30 mins - Provide response to all open tickets every 24 hours - Provide responsive support to all customer enquiries and incidents - Take ownership of incidents and ensure customer communication is clear and consistent through the ticket lifecycle - Manage...

As the world’s leading venue Management Company, ASM Global brings entertainment, excitement and opportunity to millions of people across the world. **first direct** Arena is the major entertainment venue located in the vibrant city centre of Leeds, hosting live music, comedy, entertainment shows and sporting events. The Arena’s unique "super theatre"...

PURPOSE OF THE ROLE To provide operational support for Day Ones Peer Support service, working closely with the Peer Support Programme Manager to coordinate and deliver a meaningful, effective and high-quality peer support service. To develop Day Ones regional peer support approach/model. To assist with the recruitment, induction, training, development and...