Receptionist - Holiday Park
2 weeks ago
We are looking for a confident and approachable individual to support the general manager in the day to day running of Wall Eden Farm Holidays. A background in customer service and/or sales would be beneficial, as well as good IT skills. The role is varied and very different to your average reception role, with real opportunities to progress with the company and importantly have the ability to make a difference. We ensure our staff are looked after, with staff get togethers throughout the year, as well as a bonus scheme at the end of every year. Some of our other perks include free adventure activities, overnight accommodation and discounted farm store products.
Day to day role:
- Meeting Guests (staying guests and day visitors).
- Ensuring guests are checked in or can be checked in if arriving later than our designated arrival times.
- Answering guest queries.
- Taking bookings for both holidays and adventure activities via our online booking systems, over the phone and in person.
- Completing and tracking customer payments.
- Ensuring any issues raised by guests are rectified (with the help of the team ).
- Filing of invoices and other paperwork.
- Ensuring accommodation is ready for arrivals.
- Itinerary checks for accommodation.
- Ensuring there is adequate stock of cleaning supplies and consumables.
- Supporting other onsite departments where required.
Work remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £11.44 per hour
Expected hours: 38 per week
**Benefits**:
- Company events
- Employee discount
- On-site parking
Supplemental pay types:
- Bonus scheme
Application question(s):
- Due to the role being hospitality focused, are you available to work weekends?
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 07/03/2024
Expected start date: 01/04/2024
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